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600+ Customer Services Representative Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 638 jobs results for
"customer services representative"
in Kuala Lumpur
Never miss any updates for Customer Services Representative jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Maintain professional and positive interactions with customers.
- Update customer records and document interactions in internal systems.
- Meet service quality, productivity, and KPI targets. ...
Posted
20 days ago
Dessert Destination Sdn. Bhd
MYR1,800 - MYR2,200 Per Month
KL City
- Opportunity to grow and promotion
- Must have done baking before at least at home
- Packaging and handing over orders to delivery man ...
Posted
10 days ago
MYR1,700 - MYR3,500 Per Month
KL City
- Comfortable meeting and engaging with new people.
- Eager to learn and develop through supportive feedback and training.
- A Brand Ambassador who is confident and passionate about delivering a 5* Customer experience to all customers. ...
Posted
20 days ago
Undisclosed
KL City
- Perform structured assessment of each case based on evidence, transaction data, and eligibility criteria
- Apply consistent decision frameworks to determine outcomes (approve, reject, goodwill)
- Balance customer fairness with risk and financial exposure ...
Posted
20 days ago
Undisclosed
KL City
- Working Hours- 9.00AM-6.00PM
- Job Description
- * Provide quality customer service to clients over phone call or email ...
Posted
11 days ago
Undisclosed
KL City
- Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
- Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
- Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
20 days ago
Undisclosed
KL City
- Respond to customer enquiries, feedback, and complaints, ensuring issues are followed up and resolved within the expected timeframe.
- Provide customers with clear and complete information using the appropriate systems and resources.
- Identify suitable opportunities and generate sales leads through customer interactions. ...
Posted
20 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
20 days ago
Undisclosed
KL City
- Identify technical or complex issues and escalate them to the appropriate teams, including Technical Support, Funding, Risk, Compliance, and other specialists.
- Document cases clearly and accurately in the CRM, ensuring all relevant technical details and troubleshooting steps are recorded.
- Guide clients through platform functionality and provide clear instructions on resolving common technical issues. ...
Posted
20 days ago
Undisclosed
KL City
- Educate customers on self-service options and automated banking channels.
- Conduct call backs for transaction confirmations and reach out for supporting documents as needed.
- Clarify customer needs, evaluate problems, and provide solutions. ...
Posted
20 days ago
Undisclosed
KL City
- Salary : Upto 8K MYR
- Roles and Responsibilities :
- To respond promptly to customer inquiries via calle, live chat and email, providing accurate information and assistance regarding Skin Care products, orders, and services. ...
Posted
20 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
20 days ago
SRG Asia Pacific Sdn. Bhd.
MYR3,800 - MYR4,300 Per Month
KL City
- Collaborate with team members to continuously improve customer satisfaction.
- Fluency in Mandarin/Cantonese (spoken & written).
- Strong communication, problem-solving, and interpersonal skills. ...
Posted
20 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,200 - MYR3,500 Per Month
KL City
- Shift Allowance: RM10 per shift (after 10PM)
- Performance Incentives (Sales-based)
- Language Allowance: RM300 (Mandarin speakers) ...
Posted
20 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,500 - MYR2,500 Per Month
KL City
- Professional development
- Job Scope
- Handle inbound calls regarding customer inquiries and complaints related to Hotlink Prepaid Services. ...
Posted
20 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
20 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Promote and up sell spa treatments, products, and packages to maximize revenue.
- Handle walk-in guests and bookings.
- Ensure all daily transactions, reports, and records are accurately completed before closing. ...
Posted
11 days ago
Undisclosed
Malaysia
- To achieve first call resolution where possible and follow up with customers on unresolved issues.
- To perform after call duties and quality assurance in accordance with the set procedures with zero defect.
- To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements. ...
Posted
20 days ago
ECS FACILITY MANAGEMENT SDN BHD
MYR1,700 - MYR2,800 Per Month
KL City
- To prepare the resident document for AGM/EGM
- To ensure proper control over stock and stationery
- To always comply with the Strata Management Act 2013 (Act 757) in the process of carrying out duties. ...
Posted
20 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Professional development
- We're Hiring: Customer Care Consultant
- Handle inbound calls & provide top-notch customer supportLocation: The Horizon Annexe, Bangsar South5-day week ...
Posted
20 days ago
Undisclosed
KL City
- Joining: Immediate / Urgent
- Work Mode: Onsite
- Candidate needs to relocate Malaysia ...
Posted
20 days ago
Undisclosed
KL City
- · Phone support and log customer(s) queries and issues.
- · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
- · Conduct on-site training for end-users. ...
Posted
20 days ago
Undisclosed
KL City
- This is a full-time role.
- Experience in retail sales is required.
- Proficiency in English is an advantage. ...
Posted
20 days ago
MYR2,500 - MYR2,600 Per Month
KL City
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
20 days ago
MYR2,300 - MYR2,800 Per Month
KL City
- Process customer orders, returns, refunds, and exchanges.
- Maintain customer records and update databases.
- Follow up with customers to ensure their issues have been resolved. ...
Posted
20 days ago
MYR2,400 - MYR5,000 Per Month
KL City
- Creating advertising strategies and promotions
- To attend to customers’ queries and all other needs immediately
- Efficient organizational skills ...
Posted
20 days ago
Undisclosed
KL City
- Assist with technical troubleshooting within the FastJobs platform
- Manage advertiser accounts, handle administrative tasks, and generate reports
- Moderate ad content to ensure compliance with MOHR Guidelines ...
Posted
20 days ago
Undisclosed
KL City
- Identify trends and patterns in customer inquiries and complaints, and provide feedback to cross-functional teams to help improve products, services, and processes.
- Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
- Maintain accurate and complete customer records and logs. ...
Posted
20 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
21 days ago
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