Collaborate closely with the sales team to stay informed about product features and benefits, enabling you to offer relevant information and recommendations to customers.
Ensuring all issues are resolved promptly and effectively.
Continuously update and expand your product knowledge to better assist customers and deliver exceptional service.
Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
Collaborate with team members to enhance customer support and adhere to company policies and performance indicators