300+ Customer Services Jobs in Shah Alam - October 2026

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Showing 369 jobs results for "customer services" in Shah Alam

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Executive - Business Channels - Priority Banking (Operations - Customer Service) Executive - Business Channels - Priority Banking (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

To support the Relationship Managers & Area Managers in building business rapport with priority banking customers
Malaysian citizen
Candidate must possess a minimum Diploma in any business related studies ...

Posted

9 hours ago

Associate I, Customer Service (Order Management - Mandarin Speaker) Associate I, Customer Service (Order Management - Mandarin Speaker)

Alcon

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

6 days ago

Associate I, Customer Service (Order Management - Cantonese Speaker) Associate I, Customer Service (Order Management - Cantonese Speaker)

Alcon

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

7 days ago

Customer Service - Community Executive Customer Service - Community Executive

Capen Music

Full Time

Shah Alam

Get to know our regular students and help create a friendly, welcoming environment.
Handle customer questions, feedback and day-to-day issues professionally.
Support centre activities, recitals and other student events when required. ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service)-1-2 Executive - Business Channels (Operations - Customer Service)-1-2

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

8 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Posted

20 days ago

Officer, Customer Service (Central i-City Shopping Mall) Officer, Customer Service (Central i-City Shopping Mall)

Central Plaza I-City Real Estate Sdn Bhd

Full Time

Shah Alam

IT-savvy and familiar with Microsoft Office (Word, Excel, PowerPoint).
Team player and eager to learn new things in the shopping centre industry.
Able to work in rotational shifts and on public holidays. ...

Posted

9 days ago

Airline industry - Customer Service Executive - Thai Speaker Airline industry - Customer Service Executive - Thai Speaker

Atain

Full Time

Shah Alam

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.
Proficient in Thai language ...

Posted

17 days ago

Manager I, Customer Service Support (Order-to-Invoice) Manager I, Customer Service Support (Order-to-Invoice)

Alcon

Full Time

Shah Alam

Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope: ...

Posted

17 days ago

Planning cum Customer Service @ MNC | Shah Alam Planning cum Customer Service @ MNC | Shah Alam

Randstad Malaysia

Full Time

Shah Alam

Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...

Posted

11 days ago

Ecommerce, Customer Service Executive Ecommerce, Customer Service Executive

Gulsanco Sdn Bhd

Full Time

Shah Alam

Handle customer complaints, returns, refunds, exchanges and product-related issues professionally.
Follow up with the warehouse, courier and relevant departments to resolve order or delivery issues.
Monitor order status, shipment tracking and delayed deliveries. ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

21 days ago

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

Hong Leong Bank Berhad

Full Time

Shah Alam

Staff Capacity planning (staff leave administration & relief arrangements)
Ensure Self-Audit Check is carried out diligently as required
Succession Planning for 2nd liners to take on higher role, i.e. CSOM position ...

Posted

21 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

21 days ago

Executive, Operation - Customer Service Executive, Operation - Customer Service

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

a month ago

Associate I, Customer Service (Order Management - Mandarin Speaker) Associate I, Customer Service (Order Management - Mandarin Speaker)

Alcon

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

12 days ago

Customer Service Representative Customer Service Representative

UPS

Full Time

Shah Alam

Identify and record customer concern or issues
Recommend solutions to service concerns to management
And any other duties assigned from time to time ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

22 days ago

Executive - Business Channels (Operations - Customer Service)-1-1 Executive - Business Channels (Operations - Customer Service)-1-1

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

13 days ago

Manager, Credit Control and Customer Care Manager, Credit Control and Customer Care

I-City

Full Time

Shah Alam

Track collection performance, identify risks early, and follow through on cases to achieve timely resolution.
Monitor retail rental collections, including utilities and internet charges.
Review tenancy agreements to ensure payment terms align with the Group's credit policies. ...

Posted

19 days ago

Customer Support Executive Customer Support Executive

FMX (M) Sdn Bhd

Full Time

Shah Alam

Handle customer complaints and service issues by identifying the root cause and coordinating with relevant teams to provide appropriate solutions.
Liaise with Operations, Sales, agents, consignees, and other internal departments to investigate and resolve shipment-related issues.
Monitor and follow up on outstanding undelivered shipments (Undel) to ensure timely resolution and closure. ...

Posted

a month ago

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

Hong Leong Bank Berhad

Full Time

Shah Alam

Approve, Review and Audit Teller and Related Branch Financial Transactio
Comply to Bank’s internal control and procedures.
Ensure Self-Audit Check is carried out diligently as required. ...

Posted

24 days ago

Manager - Business Channels (Customer Service - Operations) Manager - Business Channels (Customer Service - Operations)

Hong Leong Bank Berhad

Full Time

Shah Alam

Comply to Bank’s internal control and procedures.
Ensure Self-Audit Check is carried out diligently as required.
Relief functions as and when required (BM). ...

Posted

24 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Shah Alam

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

24 days ago

Travel Industry - Customer Service Executive - French Speaker Travel Industry - Customer Service Executive - French Speaker

IGT Malaysia

Full Time

Shah Alam

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.
Proficient in French language ...

Posted

21 days ago

Customer Service, Parts Assistant, Admin Assistant-Cashier Customer Service, Parts Assistant, Admin Assistant-Cashier

Chan Auto Service Centre Sdn Bhd

Full Time

Shah Alam

Automotive, retail, or service experience a plus — not required
Basic computer skills (POS, spreadsheets, online forms)
Reliable, punctual, able to work on-site including Saturdays ...

Posted

22 days ago

Airline industry - Customer Service Executive - French Speaker Airline industry - Customer Service Executive - French Speaker

Atain

Full Time

Shah Alam

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Ensure customer satisfaction and provide professional customer support.
Proficient in French language ...

Posted

22 days ago

Graduate Intern - Customer Service Support Graduate Intern - Customer Service Support

Atlas Copco

Full Time

Shah Alam

Sales and service support activities
Cross-functional collaboration with Sales, Logistics, Procurement, Operations, and Technical teams
Continuous improvement and customer satisfaction initiatives ...

Posted

a month ago

Planning cum Customer Service @ MNC | Shah Alam Planning cum Customer Service @ MNC | Shah Alam

Randstad Malaysia

Full Time

Shah Alam

Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...

Posted

18 days ago

Senior Customer Service Executive- Leviat Senior Customer Service Executive- Leviat

CRH

Full Time

Shah Alam

Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;
Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling;
Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements; ...

Posted

a month ago