Sales SupportSupport the Sales and Marketing teams during product launches and promotional events.Conduct product presentations to customers and business partners.Assist in developing sales techniques and product recommendation skills.Provide technical product support to the sales team.
Accurately record customer interactions, sales progress, and relevant data into the call center software system, ensuring data integrity for reporting and analysis.
Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
Provide mentorship to customer service teams on soft skills development, fostering stronger communication, emotional intelligence, and resilience in handling customer and operational challenges.
Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, At-Your-Service, Executive Club Lounge and Concierge