-Be punctual with your schedule and make up to your work with responsibility.
-Of course if you are talented and hardworking, you will have the chance to be promoted to handle a complete system from the logistic customer service. (Which means your salary will be raise by hourly)
-If you think that this is an easy job, please don’t apply. This position requires a person who are responsible.
Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services.
...
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
...
You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise.
...
Customer Support
Sales Skills
Communication Skills
Problem Solving
Product Knowledge
Order Processing
CRM Software
Upselling Techniques
Active Listening
Time Management
E-commerce Platforms
Conflict Resolution
Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Teamwork: Ability to work both independently and as part of a team.
Bonus: Candidates with a GDL License will be given priority consideration.
Fresh graduates
automotive technicians
or those from the automotive repair industry are highly encouraged to apply.
Troubleshoot and resolve software-related issues, including operating system errors, application malfunctions, and connectivity problems, using software flashing and debugging techniques.
Provide excellent customer service by communicating technical issues and repair solutions clearly and professionally to customers, addressing their concerns and ensuring satisfaction.
Maintain accurate records of repairs performed, parts used, and customer interactions, using a computerized system to track inventory and manage service requests.
...
Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service