Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Manage client inquiries via multiple channels (phone, email, in-person) with professionalism and efficiency, providing accurate information about services, treatments, and appointment scheduling.
Process customer transactions accurately and efficiently at the point of sale, including handling cash, credit card payments, and any applicable loyalty programs.
Adhere to the company’s Performance Management Framework (PMF) by understanding assigned KPIs, tracking achievements, maintaining performance records, and taking ownership of continuous improvement.