200+ Customer Service Specialist Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 265 jobs results for "customer service specialist" in Kuala Lumpur
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MYR2,500 - MYR4,000 Per Month

50450 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Process customer orders, returns, and exchanges, coordinating with relevant teams to ensure smooth transaction fulfillment.
  • Assist with administrative tasks such as scheduling appointments, managing correspondence, and preparing reports to support the smooth operation of the customer service department.
  • Proactively identify opportunities to improve the customer experience and provide feedback to management on customer trends and concerns. ...
Customer Service Problem-Solving
+2
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
  • Prepare quotations, proforma invoices, sales orders, and job sheets using the CRM system
  • Update customers on order status, job progress, and delivery arrangements via the ERP system
  • Ensure all customer information, order details, and payment records are accurately maintained in the ERP system ...
Customer Service Communication Skills
+3
Posted
a month ago
MYR4,800 - MYR6,200 Per Month
WFH

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support the processing team in advancing cases; coordinate resources and resolve blockers in the process
  • Keep information flowing smoothly between clients, the processing team, and the US team
  • Summarize common issues; participate in internal process optimization and service-quality improvement ...
客户沟通 Client Communication 案件协调 Case Coordination
+1
Posted
a month ago
MYR3,500 - MYR4,200 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Follow up on customer requests and ensure timely resolution.
  • Maintain accurate records of customer interactions and cases.
  • Escalate complex issues to the relevant team when required. ...
Customer service communication
+1
Posted
21 days ago
MYR2,200 - MYR2,400 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Instill a high standard of friendly, professional customer service.
  • Efficient organization and operation of the shop.
  • Maintenance of sufficient stock level at all times. ...
Cash Handling Cashier
+3

Be an early applicant!

Posted
9 days ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Prepare and submit regular/ad hoc reports to respective departments or management
  • Liaise with respective operations team for issues, follow-up and actions
  • Establish and maintain good working relationships with clients/customers ...
Microsoft Excel Microsoft Word
+3
Posted
a month ago
Undisclosed
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Conduct regular communication and follow-ups with owners.
  • Keep owners informed about important updates relating to their property.
  • Build trust and confidence through consistent and transparent communication. ...
Human relationship management Effective Communication
+7
Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • -Maintain basic knowledge of client products and/or services.
  • -Prepare complete and accurate work including appropriately notating accounts as required
  • -Track, document and retrieve information in call tracking database
Posted
a month ago
premium banner
MYR4,800 - MYR6,200 Per Month
WFH

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support the processing team in advancing cases; coordinate resources and resolve blockers in the process
  • Keep information flowing smoothly between clients, the processing team, and the US team
  • Summarize common issues; participate in internal process optimization and service-quality improvement ...
客户沟通 Client Communication 案件协调 Case Coordination
+1
Posted
2 hours ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
  • Stay updated on company policies, procedures, and operational processes.
  • Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office Computer Literacy
+2
Posted
2 days ago
MYR2,600 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Basic transaction status updates
  • Account-related guidance and FAQs
  • Adhere strictly to established SOPs, workflows, and communication scripts to ensure consistent service quality. ...
Posted
2 months ago
MYR4,000 - MYR5,000 Per Month
WFH

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Share customer feedback and needs with the team or manager
  • Work well with teammates to achieve goals
  • Build trust and good relationships with customers ...
Communication Skills Problem Solving
+1
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
  • Stay updated on company policies, procedures, and operational processes.
  • Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office Computer Literacy
+2
Posted
2 days ago
MYR4,800 - MYR6,200 Per Month
WFH

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support the processing team in advancing cases; coordinate resources and resolve blockers in the process
  • Keep information flowing smoothly between clients, the processing team, and the US team
  • Summarize common issues; participate in internal process optimization and service-quality improvement ...
客户沟通 Client Communication 案件协调 Case Coordination
+1
Posted
a month ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR4,500 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities
  • Handle customer queries and provide professional support for the healthcare project.
  • Assist customers through phone, email, and chat channels. ...
Posted
15 days ago
MYR6,500 - MYR8,500 Per Month

55100 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
  • Workflow Optimization:Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
  • Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Mathematics Microsoft Excel
+2
Posted
2 months ago
MYR6,500 - MYR8,500 Per Month

55100 Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.
  • Workflow Optimization:Work closely with internal departments (Operations, Compliance, and IT) to optimize transaction processing flows and eliminate operational bottlenecks.
  • Premium Escalation Management:Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency. ...
Mathematics Microsoft Excel
+2
Posted
2 months ago

KL City

  • Provide support and escalation of issues within agreed procedures and service level agreements. Manage customer’s expectations and display ownership for customer request.
  • Respond to customer request efficiently and escalate to other functional team as required.
  • Keep up-to-date on new or enhanced products/services in order to maintain a high level of quality service to customer. ...
Posted
13 days ago

KL City

  • Monitor and manage the P58 workpool, coordinating with commercial and logistic teams to ensure timely clearance. [Full responsibility]
  • Coordinate closely with local field service, application, and technical teams for case resolution and escalation. [Share responsibility with country CS managers]
  • Create and maintain the installed base, PM plans and manage UI process and completion [Full responsibility] ...
Posted
6 days ago

KL City

  • Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
  • Follow established customer service procedures and escalation guidelines.
  • Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
3 days ago

KL City

  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future ...
Posted
16 days ago