3,900+ Customer Service Representative Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 3,987 jobs results for
"customer service representative"
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
- Follow up on cold-chain issues (thawing, damage) including compensation and customer recovery
- Repeat Purchase
- Proactively reach out to existing customers, gather feedback and drive repeat orders ...
Posted
a month ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Posted
24 days ago
Chat Available
MYR4,300 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- Onboarding Dates: Sept 2026 ...
Be an early applicant!
Posted
a day ago
Undisclosed
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR700 - MYR800 Per Month
Fresh Graduates
Near Train Station
- Process customer orders, returns, and exchanges efficiently and accurately, ensuring all transactions are recorded properly.
- Gather customer feedback through various channels (surveys, direct interaction) and report findings to management to identify areas for service improvement.
- Assist in the development and implementation of customer service strategies and initiatives to enhance customer satisfaction and loyalty. ...
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Posted
a month ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Conduct after service follow-up to ensure customer satisfaction.
- Update customer data when necessary.
- To provide polite, professional and accurate response to customer. ...
Be an early applicant!
Posted
2 months ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Posted
24 days ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Posted
a month ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Posted
a month ago
Chat Available
Customer Service Assistant (Mandarin Speaker)
MYR4,000 - MYR4,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer cases and track their progress.
- Understand customer needs and provide appropriate assistance.
- Organize, maintain, and update customer information and records. ...
Posted
24 days ago
Chat Available
MYR2,800 - MYR2,801 Per Month
- Follow up on customer enquiries and quotations promptly.
- Achieve monthly sales targets and contribute to company growth.
- Prepare sales reports and maintain accurate customer records. ...
Be an early applicant!
Posted
7 days ago
Undisclosed
Fresh Graduates
Tebrau, Johor
- Monitor sales material stock maintenance such as brochures; confirmation to Purchase such as monthly movement stock record.
- Check and handle verification of sales key in information.
- Carry out daily checking and issuing of Official Receipt on payment made by customer via Whatsapp, Wechat or any other channel. ...
Posted
2 months ago
Undisclosed
Near Train Station
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Undisclosed
Fresh Graduates
Near Train Station
- Handle complaints from customers either through phone or face to face conversation
- Prepare monthly reports to hold
- Update customer data when necessary ...
Be an early applicant!
Posted
2 months ago
Chat Available
Customer Service Executive（xiaohongshu | No Shift）
MYR2,800 - MYR4,000 Per Month
Near Train Station
- Assist in organizing student success cases and basic content materials
- Handle customer feedback and requests, ensuring issues are properly resolved and closed
- Work closely with the team to continuously improve service processes and customer experience ...
Posted
3 days ago
Chat Available
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
- Any other duties assigned by Management from time to time.
Posted
2 months ago
Undisclosed
Near Train Station
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Chat Available
MYR8,000 - MYR10,000 Per Month
- Dispatch and Tracking: Dispatch in-warranty / out-of-warranty service (enter work orders into the OLDP system), urge service engineers to complete the entry and review of maintenance/repair information, and track the collection of out of- warranty fees (including arrears approval: signature within RM1000, signature of the Service Director required within RM5000, and signature of the General Manager required for more than RM5000);
- Spare Parts and Assessment: Assist the Spare Parts Supervisor in predicting the changes in spare parts inventory in the next month; fill in the “Service KPI Monthly Assessment Form” every month, count the working hours, vehicle subsidies and reward/punishment details of service engineers, submit to the Service Director for approval, and then transfer to the General Department for salary calculation.
- Overall Management: Formulate monthly service plans, assign daily work tasks, organize daily morning meetings, collect and sort out the “Service Engineer Work Weekly Report” and submit it to the Service Director for review. ...
Posted
a month ago
Chat Available
Undisclosed
- Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
- Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
- Assist in maintaining store cleanliness, safety, and overall housekeeping standards. ...
Be an early applicant!
Posted
a month ago
Chat Available
Customer Service Officer (Mandarin Speaker)
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Escalate complex or unresolved issues to the internal team as needed
- Maintain accurate and complete records of customer interactions
- Manage and maintain company social media account (content posting, responding to messages/comments) ...
Posted
2 days ago
Chat Available
Up to MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers with banking products and services enquiries.
- Manage customer complaints, follow up on cases, and escalate issues when required.
- Update customer information accurately in relevant systems. ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
- Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
- Assist in maintaining store cleanliness, safety, and overall housekeeping standards. ...
Be an early applicant!
Posted
a month ago
Chat Available
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Achieve individual and team sales targets and performance indicators.
- Process customer orders, payments, returns, and service requests accurately.
- Handle customer complaints and provide effective resolutions while maintaining a positive customer experience. ...
Be an early applicant!
Posted
a month ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Update customer information accurately in the system.
- Handle 100% inbound calls from customers.
- Assist with banking enquiries (ATM, cards, savings/current accounts, insurance, etc.). ...
Be an early applicant!
Posted
a month ago
Undisclosed
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
Be an early applicant!
Posted
2 months ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
KL Sentral, WP Kuala Lumpur
Near Train Station
- Own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights
- Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met
- Support customer communication and education including a best-in-class experience and ad hoc education needs ...
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Guide customers through onboarding and support them in maximizing the value of the platform.
- Escalate clients' issues and opportunities to the Sales Team when necessary.
- Support the Account Manager by maintaining a positive, professional, and customer-centric attitude. ...
Posted
9 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients. ...
Be an early applicant!
Posted
3 months ago
Chat Available
Customer Service Admin
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintaining customer records and supporting documentation.
- Assisting in administrative and operational tasks to support the Customer Service team.
- What You'll Be Doing ...
Posted
a month ago
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