- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Position: Customer Service Representative (Permanent)
Job Scope: Handling voice, chat, and email support
Shift: Normal working hours Mon- Fri (9:00 AM to 6:00 PM)
Location: Kuala Lumpur
Education Required: SPM / Bachelor's Degree / Diploma with Customer Service Experience
Minimum 1 year experience required in Taiwan market
You can connect with me directly on WhatsApp me on +60 ************* 9864 for more details.
Responsibilities
Onboarding Dates: Sept 2026
Total Package: Up-to Basic RM 4500 + Allowances
Benefits: Annual Leave, AIA Insurance Coverage, and Annual Salary Increment
Highly Preferred Immediate Joiners
Training will be provided
Job Scope:
• Answer inbound calls, outbound calls and/or online chats pertaining to customer general enquiries, complaints, comments, feedback
• Raising issues to next levels related to the company's products if required.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA
You can connect with me directly on WhatsApp me on +60 ************* 9864 for more details.
Benefits
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.3 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
1.0 km
LRT - BANK RAKYAT BANGSAR
1.1 km
LRT - PASAR SENI
1.4 km
MRT - PASAR SENI
1.4 km
MRL - MAHARAJALELA
1.6 km
KTM - MID VALLEY
1.9 km
MRT - MERDEKA
2.0 km
LRT - MASJID JAMEK
2.0 km
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