Manage territory creation plans with AEs; research key accounts, identify decision-makers, generate interest, and develop accounts to stimulate opportunity
Prospect, educate, qualify, and develop target accounts and inbound leads into sales-ready leads and opportunities
Route prospects and existing customers to the right colleagues; nurture and educate underinformed customers on relevant solution areas
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Follow up the local Quality Assurance operational works, support the operation effect and give optimization suggestions through process improvements.
Working closely with the training team and QA team leaders, gathering issues/blockers and resolving them through advanced process methodology.
Participate in different projects, brainstorming, identify shortcomings or opportunities, give certain suggestions from a process-pro point of view.
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Team Collaboration: Work alongside diverse teams to create innovative solutions that tackle real-world challenges
Present with Confidence: Share your knowledge through engaging product demos and presentations that showcase our portfolio's breadth of comprehensive solutions
1 to 3 years of Technical sales (Presales) experience (including internships and full time roles)
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Track quality metrics, root-cause issues, and drive improvements in production processes and execution;
Partner cross-functionally with production, product, algorithm, and policy teams to align on quality standards and connect the "standard → production → acceptance → feedback" loop.
Individuals who are completing or have recently completed a Bachelor's degree in data, statistics, computer science, law, linguistics, or social sciences preferred;
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Proficient in Excel and common data tools; hands-on experience with mainstream LLM products (ChatGPT, Claude, Gemini, etc.) and a basic understanding of AI capability boundaries preferred;
Strong logical thinking with structured problem-decomposition, abstraction, and articulation skills; detail-oriented, with your own point of view on "what makes good data."
Demonstrated ability to interpret and apply complex guidelines or policies in writing-focused workflows, and some experience evaluating qualitative content or using data to improve processes. Internship, research, and project experience all count.
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Experience in voice customer contacts – This may be in the capacity of a customer service representative, product call centre role, or collections
Language Skill: Business level proficiency in Tagalog language (verbal and written) to support our customer base.
Experience: Graduate of any degree with at least 2-4 years of relevant work experience or non-degree holders with at least 4-6 years of relevant work experience.
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