400+ Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 418 jobs results for "customer service manager"

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SGD6,000 - SGD6,000 Per Month

Singapore

  • ·       Train, mentor, and develop customer support representatives.
  • ·       Handle customer escalations and complex service issues.
  • ·       Develop and implement customer service policies and best practices. ...
Posted
8 days ago
SGD3,300 - SGD3,300 Per Month

Singapore

Posted
7 days ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • Maintain an organized and efficient filing and database system for customer records and service documentation.
  • Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.
  • Provide insights into customer trends, operational challenges, and improvement opportunities.
Posted
7 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • ·       Responding to customer service issues in a timely manner.
  • ·       Creating effective customer service procedures, policies, and standards.
  • ·       Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...
Posted
4 days ago

RMR INTERNATIONAL PRIVATE LIMITED

SGD3,500 - SGD3,500 Per Month

Singapore

  • Plan menus in coordination with chefs and monitor portion control and food presentation.
  • Ensure compliance with SFA, NEA, and liquor licensing regulations.
  • Manage inventory, food costs, and procurement of supplies. ...
Posted
5 days ago
SGD7,000 - SGD7,000 Per Month

Singapore

  • ·       Respond to customer service issues in a timely manner.
  • ·       Create effective customer service procedures, policies, and standards.
  • ·       Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...
Posted
4 days ago
SGD9,000 - SGD9,000 Per Month

Singapore

  • ·       Respond to customer service issues in a timely manner.
  • ·       Create effective customer service procedures, policies, and standards.
  • ·       Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...
Posted
a day ago

VIJOOS TEXTILES & RENOVATION PTE. LTD.

SGD3,500 - SGD3,500 Per Month

Singapore

  • Data Management: Accurately documenting all customer interactions, feedback, and resolutions in Customer Relationship Management (CRM) software to maintain updated records.
  • Internal Coordination: Liaising with departments like Sales, Logistics, or Finance to fulfill customer requests or escalate complex cases.
  • Service Recovery: Identifying service gaps and implementing recovery plans to regain customer trust after a negative experience. ...
Posted
11 hours ago
Undisclosed

Singapore

  • Resolve customer issues efficiently and effectively.
  • Lead and coach customer-facing personnel to improve customer interactions.
  • Collaborate across all functions and departments to ensure cohesive service delivery. ...
Posted
10 hours ago
Undisclosed
WFH

United States

  • One-liner: Sunny Health & Fitness is seeking a Customer Service Manager who will be responsible for the continuous improvement of practices and leading the delivery of best customer service.
  • Salary: $20/hr - $50/hr
  • Why Join Us: ...
Posted
10 days ago
SGD7,000 - SGD10,000 Per Month

Singapore

  • Coordinate closely with warehouse, procurement and transportation teams to ensure timely order fulfillment.
  • Resolve complex customer issues involving inventory shortages, delivery delays, returns, and service disruptions.
  • Ensure accurate communication of delivery timelines and supply chain updates to customers. ...
Posted
13 days ago
SGD7,000 - SGD7,000 Per Month

Singapore

  • Coordinate closely with warehouse, procurement and transportation teams to ensure timely order fulfillment.
  • Resolve complex customer issues involving inventory shortages, delivery delays, returns, and service disruptions.
  • Ensure accurate communication of delivery timelines and supply chain updates to customers. ...
Posted
15 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Ensure smooth coordination between the Operation & Customer Service team for on time delivery
  • Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
  • Maintain a high degree of account management and control ...
Posted
a day ago
SGD5,000 - SGD6,500 Per Month
WFH

Singapore

  • Unique employee benefits, including additional monthly leave benefits
  • Drive a 'Customer First' initiative by implementing, coaching, and communicating excellent customer service standards.
  • Supervise the Customer Service Team, mentoring members to enhance overall performance. This includes job allocation, performance evaluations, and facilitating growth training. ...
Posted
4 days ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • Monitor service performance against SLAs and KPIs, escalating issues where necessary
  • Handle complex customer escalations and operational challenges
  • Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution ...
Posted
4 days ago
Undisclosed
WFH

United States

  • One-liner: Sunny Health & Fitness is seeking a Customer Service Manager who will be responsible for the continuous improvement of practices and leading the delivery of best customer service.
  • Salary: $20/hr - $50/hr
  • Why Join Us: ...
Posted
19 days ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • Monitor service performance against SLAs and KPIs, escalating issues where necessary
  • Handle complex customer escalations and operational challenges
  • Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution ...
Posted
12 days ago
Undisclosed

KL City

  • Coordinate with internal leaders to evaluate performance metrics and resolve systemic processing issues.
  • Oversee the monthly creation and verification of client transaction files.
  • Proven supervisory background leading and developing performance in customer relations or transactional processing environments. ...
Posted
15 days ago
SGD4,000 - SGD4,000 Per Month

Singapore

  • Bachelor’s Degree in Business Administration, Management Studies, or a related field. + At least 2 years in Customer Service Supervisory role.
  • Career Progression Opportunities
  • Lead, coach and mentor the customer service team to deliver exceptional service standards. ...
Posted
5 days ago
Undisclosed
  • Lead end‑to‑end order‑to‑cash execution, continuously improve order management processes, and own delivery performance, lead time, and OTIF, while acting as the key escalation point for service risks and shortages.
  • Drive proactive, transparent customer communication and work closely with Supply Planning, Logistics, and Operations to align customer commitments with supply realities and close gaps between forecast, availability, and expectations.
  • Enhance customer experience through value‑added services, innovation, and continuous improvement, leveraging customer feedback, satisfaction insights, and regular customer engagement to reinforce best practices in demand management and service quality. ...
Posted
20 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Reporting discrepancies they find within the accounts to their superiors
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • To assist in taking orders from customers ...
Posted
16 days ago
SGD3,800 - SGD3,800 Per Month

Singapore

  • Working location : Tuas (Transport Provided)
  • Working days : Monday to Friday
  • Working hours : 8am to 5pm ...
Posted
9 days ago
MYR8,000 - MYR10,000 Per Month
  • · Oversees the mall’s customer service operations to ensure exceptional guest experience.
  • · Manages customer service team, handles tenants and shoppers’ inquiries, monitor service standard, and implements customer engagement initiatives that enhance the mall’s reputation and foot traffic
  • · Supervise daily operations of Customer Service Counter / Concierge ...
Posted
15 days ago
SGD5,000 - SGD7,000 Per Month

Singapore

  • Develop and enforce policies, procedures, and quality standards for customer interactions.
  • Manage workforce planning, scheduling, and resource allocation.
  • Handle escalated customer issues and ensure timely resolution. ...
Posted
18 days ago
Undisclosed

Hong Kong

Posted
5 days ago
Undisclosed
  • To ensure Customer Services team are able to process domestic, inter-company orders and export orders efficiently and effectively.
  • Arrange internal and external training to enhance Customer Service team members knowledge and exposures.
  • To resolve escalated cases/incidents for a win-win solution under the guideline of Supply Chain Senior Manager on timely manner. ...
Posted
19 days ago
SGD3,300 - SGD3,300 Per Month

Singapore

  • Prepare and verify Operations Memos for transaction-related activities including Fixed Deposits (FD), inward and outward remittances, and Audit Confirmations.
  • Conduct financial and non financial transaction verification with customers via recorded telephone lines in line with established security protocols.
  • Track and monitor all transactions being processed by service providers to ensure they are executed accurately and within agreed timelines. ...
Posted
19 days ago
SGD4,000 - SGD4,000 Per Month

Singapore

  • Working location: Changi
  • Working Days: Monday – Friday
  • Working Hours: 9am – 6pm ...
Posted
3 days ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • Monitor service performance against SLAs and KPIs, escalating issues where necessary
  • Handle complex customer escalations and operational challenges
  • Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution ...
Posted
19 days ago
SGD4,000 - SGD4,000 Per Month

Singapore

  • Working location: Changi
  • Working Days: Monday – Friday
  • Working Hours: 9am – 6pm ...
Posted
9 days ago