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600+ Customer Service Manager Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl
Showing 602 jobs results for
"customer service manager"
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Manage Alert
Undisclosed
Singapore
- Ensure customers are informed of maintenance schedules, incidents, and operational updates in a professional manner.
- Ensure Service Level Agreements (SLAs) are met and proactively address any potential service issues.
- Collaborate with internal teams to improve service efficiency and enhance customer experience. ...
Posted
25 days ago
Undisclosed
KL City
- Elevates customer experience by managing day-to-day customer support services across all service support programs for customers and strategic partners that have product and service agreements with Mastercard
- Contributes to the development and maintenance of customer relationships to ensure satisfaction and retention of current customers
- Partners with business partners to manage internal development and implementation of any new product or enhancement ensuring that customer 'voice' is taken into account ...
Posted
a month ago
SGD3,400 - SGD3,400 Per Month
Singapore
- Driving the preparation of reports by collating and tracking data/ information / statistics for regular reporting and using data visualisations to present findings in appropriate formats in key meetings
- Driving the review and updating key customer management documents such as knowledge articles, SOPs, templated responses to enhance efficiency, quality and performance consistency, and communicating changes and updates to policy and SOP to key stakeholders timely and effectively
- Conducting training for staff to equip them to manage appeals ...
Posted
3 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Handled all completed surveys, analysis and assist all complaints customers when needed.
- Respond within one working day, to come out with a solution (swap/refund).
- At least 5 years of working experience in a similar role. ...
Posted
2 days ago
Undisclosed
台灣
- Maintain the highest standard of excellence in client service by attending to high net worth client enquiries and requests
- Provide support to ensure high net worth client account opening documents are complete and accurate and requirements are met and ensure that any data input is dealt with in a timely manner and in the correct and consistent format
- Provide support to ensure that all high net worth client-service related activities are fully in compliance with the processes and procedures contained in it ...
Posted
a day ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
a day ago
MYR4,500 - MYR7,000 Per Month
KL City
- Coordinate with Technical Support, Sales, Web Development and other departments to resolve client issues.
- Monitor client requests and ensure timely follow-up and resolution.
- Manage client onboarding and ensure a smooth transition after sales. ...
Posted
a day ago
HR-PRO RECRUITMENT SERVICES PTE. LTD.
SGD4,500 - SGD5,600 Per Month
Tanjong Pagar
- Oversee warehouse operations, stock reconciliation, inventory accuracy and cycle count activities.
- Manage slow-moving, damaged and obsolete inventory, and coordinate appropriate follow-up actions.
- Coordinate with 3PL providers and logistics partners to ensure efficient warehousing, shipment and delivery operations. ...
Posted
16 hours ago
STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD.
SGD2,000 - SGD2,600 Per Month
Singapore
- Customs Clearance/ Permit Declaration
Posted
13 hours ago
Hawksburn Capital Pte. Ltd.
Undisclosed
Singapore
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
- Implements the customer recognition/service program, communicating and ensuring the process. ...
Posted
10 hours ago
Undisclosed
KL City
- Monitor customer service performance, response times, resolution efficiency, and customer satisfaction.
- Coordinate with Product, Technology, Finance, and Operations teams to resolve issues and improve service delivery.
- Develop and improve CS SOPs, workflows, and operational processes. ...
Posted
3 days ago
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
4 days ago
Undisclosed
KL City
- Lead the Customer Support and Customer Success teams and build the operating model for Courtsite’s next stage of growth.
- Create scalable processes, SLAs, playbooks, workflows and automation.
- Design service scope and support models that optimise cost-to-serve while maintaining a great customer experience. ...
Posted
4 days ago
Undisclosed
- Establish appropriate service protocols for VIP, premium, and special-needs passengers where applicable.
- Oversee customer complaints, feedback, and service recovery cases.
- Ensure passenger concerns are addressed promptly, professionally, and effectively. ...
Posted
5 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- Hear customer voice and drive customer satisfaction by providing high quality responses to all customer related requests for spare parts and related services.
- Continuous contribution to greater efficiency related to this position.
- Ensure high Customer satisfaction (CSIP) for own customer accounts. ...
Posted
5 days ago
Undisclosed
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team ...
Posted
5 days ago
Undisclosed
- Assist CRMs to review customer accounts and perform service call if needed
- Assist on the change of CRM’s customer portfolio upon any resignation by reaching out to customers, reemphasize on back up CRM, and team concept to minimise the impact of changes.
- Assist to handles customer’s complaint referred by CRM, conduct investigation and provide complete and timely problem resolution. ...
Posted
6 days ago
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