300+ Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"customer service manager"
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Job "customer service manager"
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SGD18,000 - SGD18,000 Per Month
Singapore
- Work closely with Sales, Engineering, Operations, Construction and Product teams to deliver commercially viable solutions.
- Ensure consistency of technical designs and customer experience across multiple sites and regions.
- Mentor and support Solutions Engineers and other technical team members. ...
Posted
9 days ago
SGD18,000 - SGD23,000 Per Month
Singapore
- Work closely with Sales, Engineering, Operations, Construction and Product teams to deliver commercially viable solutions.
- Ensure consistency of technical designs and customer experience across multiple sites and regions.
- Mentor and support Solutions Engineers and other technical team members. ...
Posted
10 days ago
SGD6,500 - SGD6,500 Per Month
Singapore
- We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas.
- The Role
- Responsible for the management of technical matters :- ...
Posted
9 days ago
Undisclosed
KL City
- Track member preferences and activity to identify retention opportunities
- Capture member feedback and suggestions to improve engagement
- Keep updated on new products, services and offerings to inform members ...
Posted
10 days ago
SGD7,000 - SGD9,000 Per Month
Singapore
- Team Leadership: Lead a team of four engineers, including direct management of one remote team member based overseas.
- Stakeholder Engagement: Report directly to the Group Strategy Director to align solutions designs and product management with the company’s long-term technology and solutions roadmap.
- Video Surveillance: IP systems, VSaaS (Cloud), and Edge/Server-side AI analytics. ...
Posted
11 days ago
Undisclosed
KL City
- Proactively monitor the health, connectivity, and performance of all IoT sensors and systems.
- Identify exceptional cases, anomalies, or potential failures and initiate appropriate repair or maintenance processes.
- Recommend enhancements to improve IoT system reliability, scalability, and performance. ...
Posted
11 days ago
SGD2,800 - SGD4,000 Per Month
Singapore
- Build customer profile and perform data entry.
- Ensure showroom is always well maintained in a pristine condition.
- Perform administrative duties. ...
Posted
12 days ago
Undisclosed
Singapore
- Drive digital transformation discussions with customers — including modernization of legacy infrastructure, as a service adoption, automation, and analytics adoption to enhance business agility and performance.
- Provide responsive post-sales technical support, including service provisioning, troubleshooting, and escalation management with local service providers and technology partners.
- Deliver high-quality pre-sales consultation and develop innovative, resilient, and cost-effective digital and network solutions to win proposals and tenders. ...
Posted
13 days ago
MYR8,000 - MYR10,000 Per Month
- Ensure seamless execution from sales to delivery by coordinating with engineering, production, and service teams.
- Build and maintain strong customer relationships while identifying opportunities for upselling, cross-selling, and aftermarket services.
- Oversee after-sales service performance, including troubleshooting support, issue resolution, and service quality improvement. ...
Posted
20 days ago
Undisclosed
KL City
- Take hands-on leadership during major incidents affecting banks, API connectivity, and transaction processing.
- Prepare and present operational reports, KPIs, and service performance updates directly to the CEO.
- Define, monitor, and improve department KPIs including SLA adherence, resolution time, first-contact resolution, and incident recurrence rate. ...
Posted
17 days ago
MYR4,000 - MYR4,000 Per Month
Bangsar South
- Identify recurring customer issues, process gaps, and product pain points, then translate them into SOP or workflow improvements.
- Manage, guide, and coach customer support agents in daily operations, including case handling, customer communication, escalation handling, and adherence to SOPs.
- Arrange agent work schedules, shift coverage, rest days, and handover planning to ensure sufficient support coverage. ...
Posted
17 days ago
MYR4,000 - MYR4,000 Per Month
Bangsar South
- Identify recurring customer issues, process gaps, and product pain points, then translate them into SOP or workflow improvements.
- Manage, guide, and coach customer support agents in daily operations, including case handling, customer communication, escalation handling, and adherence to SOPs.
- Arrange agent work schedules, shift coverage, rest days, and handover planning to ensure sufficient support coverage. ...
Posted
17 days ago
Area Manager (Front of House) – Seafood Zi Char Stall Area Manager (Front of House) – Seafood Zi Char Stall
LEE QUAN (HAI ZHONG BAO) PTE. LTD.
SGD2,800 - SGD2,800 Per Month
Singapore
- Personally cover FOH staff off-days when required, stepping in to ensure uninterrupted service.
- Maintain smooth FOH operations in a casual Zi Char-style seafood dining setup, ensuring timely food delivery and table turnover.
- Plan and coordinate FOH manpower rosters across outlets. ...
Posted
12 hours ago
TAK PRODUCTS & SERVICES PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Conduct basic product introductions and showroom walkthroughs
- Maintain showroom presentation, ambience, and display readiness
- Handle enquiries via phone, email, and messaging platforms ...
Posted
18 days ago
Undisclosed
Geylang
- Develop and administer enterprise assistance programmes;
- Support engagement efforts with our key business stakeholders in areas including marketing programmes aimed at helping enterprises identify, protect, and use intangible assets to grow; and
- Support any ad-hoc department and/or cross-department initiatives or projects. ...
Posted
18 days ago
GOODRICH AEROSTRUCTURES SERVICE CENTER - ASIA PTE. LTD.
SGD12,000 - SGD12,000 Per Month
Singapore
- Manage customer expectations, drive operator behavior, create balanced conversations on service levels, educate on product complexity, convey support solutions driving commercial opportunities for Collins, promote internal initiatives and changes, while ensuring excellent CX.
- Collaborate with sr. leadership globally to plan and execute cross team operational initiatives
- Foster an environment of collaboration with other Aftermarket support functions i.e., AMTS, MRO & SPARES to ensure coordinated customer response for both technical and commercial solutions ...
Posted
10 days ago
Undisclosed
KL City
- Track member preferences and activity to identify retention opportunities
- Capture member feedback and suggestions to improve engagement
- Keep updated on new products, services and offerings to inform members ...
Posted
23 days ago
Undisclosed
KL City
- Track member preferences and activity to identify retention opportunities
- Capture member feedback and suggestions to improve engagement
- Keep updated on new products, services and offerings to inform members ...
Posted
24 days ago
Undisclosed
Singapore
- Minimum 5 years as Escalation Manager / Senior Service Manager in enterprise IT.
- Demonstrable delivery on similar regulated client environments.
- Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints. ...
Posted
25 days ago
Undisclosed
Singapore
- Build, maintain, and evolve forecasting and capacity models that balance cost, capacity, service levels, and user satisfaction across multiple LoBs and geographies.
- Analyze demand, productivity, and capacity data to surface trends, risks, and opportunities, and convert insights into clear recommendations for leadership stakeholders and decision-makers.
- Drive BPO budgeting, cost optimization initiatives, and financial governance to ensure effective workforce allocation, cost management, and adherence to financial controls. ...
Posted
a month ago
Undisclosed
Singapore
- Work closely with stakeholders across Product, Engineering, and Operations to solve problems at the root
- Build processes, tools, and systems that scale globally—without just adding headcount
- AI-first thinker: You see automation and systems as your main tools ...
Posted
a month ago
Undisclosed
Singapore
- Minimum 5 years as Escalation Manager / Senior Service Manager in enterprise IT.
- Demonstrable delivery on similar regulated client environments.
- Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints. ...
Posted
a month ago
SGD4,000 - SGD6,000 Per Month
Singapore
- Manage hospitality operations and ensure smooth service in dining and housekeeping.
- Work with the care teams to plan menus and manage food services.
- Ensure all teams follow service standards and SOPs with good attention to detail. ...
Posted
9 days ago
Undisclosed
Singapore
- Build trusted relationships with CXO-level customer stakeholders.
- Proactively identify and mitigate operational risks.
- Champion AI, Automation, AIOps, and Observability initiatives to drive predictive operations. ...
Posted
11 days ago
Vice President, Customer - Product Support (C-PS) – APAC Vice President, Customer - Product Support (C-PS) – APAC
Honeywell Aerospace Technologies
Undisclosed
KL City
- Build and sustain executive‑level relationships with key customers, channels, and partners.
- Act as the senior customer advocate for the region.
- Translate customer insights and market conditions into actionable regional strategies. ...
Posted
7 days ago
Public Gold Marketing Sdn Bhd
Undisclosed
KL City
- Coordinate with relevant departments to resolve customer issues and escalate complex matters when necessary.
- Monitor customer feedback and identify opportunities to improve customer experience.
- Support branch operations and administrative activities to achieve business objectives. ...
Posted
5 days ago
NKT MACHINERY MOVERS SDN BHD
MYR3,500 - MYR5,000 Per Month
- Laise with authorities （if required)
- Checking documents to ensure all data is correct and complete for and shipment preparation
- Promptly respond to customers upon receiving new orders or inquiries. ...
Posted
6 days ago
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