600+ Customer Service Manager Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl

Showing 621 jobs results for "customer service manager"
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KL City

  • Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
  • Provide excellent customer service and uphold professionalism to reflect Bank’s image
  • Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
15 days ago

Singapore

  • · Compile outlet/roadshow feedback forms and prepare reports
  • · Handles all customers’ online and offline enquires, complaints and refunds promptly
  • · Make sure all outlet staff possess and execute quality customer service ...
Posted
17 days ago

Ang Mo Kio

  • Handles all customers’ online and offline enquires, complaints and refunds promptly
  • Make sure all outlet staff possess and execute quality customer service
  • Gather feedback/Investigate, discuss and negotiate with clients on complaint cases ...
Posted
17 days ago

Ang Mo Kio

Posted
18 days ago

KL City

  • Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
  • Provide excellent customer service and uphold professionalism to reflect Bank’s image
  • Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
15 days ago

Singapore

  • Establish and maintain customer service standards, procedures, and service-level expectations.
  • Maintain strong relationships with customers and address service concerns promptly.
  • Monitor customer satisfaction and implement initiatives to improve the overall customer experience. ...
Posted
19 days ago

Singapore

  • Build and maintain strong long-term client relationships through regular follow-ups
  • Handle incoming service requests, complaints, and feedback in a timely and professional manner
  • Ensure all issues are properly logged, tracked, and resolved within agreed timelines ...
Posted
22 days ago
  • Staff Capacity planning (staff leave administration & relief arrangements)
  • Ensure Self-Audit Check is carried out diligently as required
  • Succession Planning for 2nd liners to take on higher role, i.e. CSOM position ...
Posted
17 days ago
  • Working Days: Monday – Saturday
  • Working Hours: 9:00 AM – 5:00 PM
  • Work Location: Near Mont Kiara, Kuala Lumpur ...
Posted
22 days ago
  • Streamline collaboration among all functions incl. GB / GP / external service providers (if applicable) locally for cost and service improvement
  • Build and maintain a performance-driven team culture and productive customer service experts
  • Develop customer service excellence strategy and implementation roadmaps locally, leveraging synergy and best practices across countries ...
Posted
7 days ago
  • Staff Capacity planning (staff leave administration & relief arrangements)
  • Ensure Self-Audit Check is carried out diligently as required
  • Succession Planning for 2nd liners to take on higher role, i.e. CSOM position ...
Posted
22 days ago

Malaysia

  • Comply to Bank’s internal control and procedures.
  • Ensure Self-Audit Check is carried out diligently as required.
  • Relief functions as and when required (BM). ...
Posted
23 days ago

Petaling

  • Approve, Review and Audit Teller and Related Branch Financial Transactio
  • Comply to Bank’s internal control and procedures.
  • Ensure Self-Audit Check is carried out diligently as required. ...
Posted
23 days ago
  • Approve, Review and Audit Teller and Related Branch Financial Transactio
  • Comply to Bank’s internal control and procedures.
  • Ensure Self-Audit Check is carried out diligently as required. ...
Posted
25 days ago
  • Comply to Bank’s internal control and procedures.
  • Ensure Self-Audit Check is carried out diligently as required.
  • Relief functions as and when required (BM). ...
Posted
25 days ago

Singapore

Posted
4 days ago

Geylang

Posted
5 days ago
  • Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
  • Provide excellent customer service and uphold professionalism to reflect Bank’s image
  • Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
a month ago

KL City

  • Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
  • Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
  • Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. ...
Posted
8 hours ago
  • Staff Capacity planning (staff leave administration & relief arrangements)
  • Ensure Self-Audit Check is carried out diligently as required
  • Succession Planning for 2nd liners to take on higher role, i.e. CSOM position ...
Posted
a month ago
  • Ensure proper coordination with Finance, Sales, Warehouse, and customers.
  • Review promotional and pricing information to ensure accuracy.
  • Monitor order fulfilment and return-related reports. ...
Posted
5 days ago

Geylang

Posted
16 days ago

Singapore

  • Prepare and process service reports, quotations, invoices, purchase orders, and other operational documents with accuracy
  • Monitor outstanding quotations, payments, service reports, and follow up to ensure timely completion of tasks
  • Maintain and update company records, databases, filing systems, employee documents, and administrative records to ensure data integrity ...
Posted
17 days ago

KL City

  • - Ensure adequate staffing and 24/7 coverage across global teams.
  • - Monitor workload, queues, backlogs, and escalations.
  • - Resolve operational issues and maintain service continuity during peak periods or incidents. ...
Posted
15 days ago

Singapore

  • Ensure customers’ orders are validated on time, reviewed supply, lead time & clean up remnant orders.
  • Manage priority or critical orders & inform customers of supply or delivery issues in advance.
  • Meet customers monthly to review orders, supply, dispatches, and open issues; record actions and resolve invoice, claim, and document issues. ...
Posted
4 days ago
  • Expert of OTC processes and act as key user of SAP
  • Implementing new system function or changes or upgrading in customer service team
  • Support Project Mercury implementation ...
Posted
7 days ago

Singapore

  • Ensure customers are informed of maintenance schedules, incidents, and operational updates in a professional manner.
  • Ensure Service Level Agreements (SLAs) are met and proactively address any potential service issues.
  • Collaborate with internal teams to improve service efficiency and enhance customer experience. ...
Posted
7 days ago