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4,600+ Customer Service Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 4,671 jobs results for
"customer service"
in Kuala Lumpur
Never miss any updates for Customer Service jobs in Kuala Lumpur
Manage Alert
MYR3,500 - MYR4,000 Per Month
KL City
- Convert enquiries into confirmed sales and achieve monthly sales targets.
- Follow up on quotations, potential customers and pending enquiries to maximise sales conversion.
- Process customer orders and coordinate with the warehouse/operations team regarding stock availability, packing and delivery. ...
Posted
19 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- Carrying out Area Management Meetings to keep franchisees updated with the latest updates from HQ such as promotions and advertising activities so that the franchisees are aligned with the companys
- Monthly review of the center’s performances based on the total number of students, student retention rate, student dropout rate, etc. in order to ensure that the quality of each individual centers are being maintained.
- Direct report to FC Manager. ...
Posted
19 days ago
MYR5,000 - MYR6,500 Per Month
KL City
- Experience in BPO, contact centre, customer service, e-commerce, or related industries is an advantage.
- Strong presentation, communication, and facilitation skills.
- Comfortable conducting training for groups and individuals. ...
Posted
19 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- What is one thing you think you may struggle with in this role? What would you do to improve or manage it?
- Pack and prepare customer orders accurately and on time.
- Handle simple product engraving and check personalised orders carefully. ...
Posted
19 days ago
Undisclosed
KL City
- Work closely with an international and multicultural team
- Maintain high-quality service standards
- WE ARE HIRING ...
Posted
15 days ago
Undisclosed
KL City
- Conduct daily briefings, one-to-one coaching, performance reviews, and structured improvement plans.
- Own first-level operational escalations and ensure complex customer and complaint cases are routed appropriately.
- Review quality findings, DSAT cases and operational errors; identify root causes and complete corrective actions. ...
Posted
23 days ago
OPE AI TECHNOLOGY SDN BHD
MYR3,800 - MYR4,000 Per Month
KL City
- Coordinate with users and merchants to improve order completion rates
- Assist users with top-ups, withdrawals, and order placement processes
- Support merchants with payment-related inquiries and operational issues ...
Posted
a month ago
Undisclosed
KL City
- Reviewing process performance, recommending improvements, and following up on implementation.
- Collaborating effectively in a global project environment with international stakeholders.
- A Bachelor’s degree in a related field. ...
Posted
19 days ago
Beyondsoft Malaysia
Undisclosed
KL City
- Provide customer service to players via live chat, emails, tickets, app-store review etc., to improve users' satisfaction.
- Respond to players‘ inquries, and deal with complaints; escalate to headquarter team if neccessary.
- Collect and summarize players' suggestions, conduct user research upon business needs. ...
Posted
19 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
- Able to work in a rotating shift (2 days off)
- Fresh graduate are open to apply ...
Posted
24 days ago
Undisclosed
KL City
- Escalate enquiries when necessary in line with internal guidelines
- Minimum Diploma Holder
- With minimum 1 year of customer service experience in insurance or financial industry ...
Posted
24 days ago
One Mobile Care Sdn Bhd
MYR2,500 - MYR3,500 Per Month
KL City
- Stay updated on Samsung products, features, and service offerings
- Advise customers on device usage, setup, and suitable service solutions
- Register and schedule repair jobs efficiently and accurately ...
Posted
a month ago
MYR1,700 - MYR2,500 Per Month
KL City
- Ensure all customer enquiries are handled within the required response timeline.
- Handle customer complaints professionally and escalate complex issues to the relevant person or department.
- Coordinate with outlet operations and relevant internal teams to investigate and resolve customer concerns. ...
Posted
a month ago
Undisclosed
KL City
- Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
- medical advice.
- Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
25 days ago
Undisclosed
KL City
- Escalate unresolved candidate grievances to designated departments for further investigation.
- To respond to incoming chats/emails/calls within a specified timeframe according to company guidelines.
- To ensure excellent reliability with minimal unplanned absences as per company guidelines. ...
Posted
a month ago
Company Confidentials
MYR2,500 - MYR3,000 Per Month
KL City
- Strong customer service orientation with solid technical support capabilities.
- Skilled in diagnosing customer needs and resolving technical challenges effectively.
- Excellent verbal and written communication skills with strong interpersonal abilities. ...
Posted
25 days ago
MYR3,200 - MYR3,700 Per Month
KL City
- Provide round‑the‑clock customer service via live chat
- Handle inquiries, complaints, and follow‑ups professionally.
- Educate customers on bank products & services. ...
Posted
25 days ago
Pacific Asiawide Corporation
MYR2,400 - MYR4,500 Per Month
KL City
- Attractive performance-based incentives and bonuses
- Career development and soft skills training
- A willingness to learn ...
Posted
a month ago
MYR4,500 - MYR4,800 Per Month
KL City
- Comprehensive Training Provided
- Career Growth Opportunities
- Multinational Working Environment ...
Posted
a month ago
Tsing Digital Technology
MYR3,800 - MYR5,500 Per Month
KL City
- Troubleshoot basic issues and guide customers step-by-step to resolve their concerns
- Escalate unresolved or complex cases to the appropriate internal departments while ensuring proper follow-up
- Maintain accurate and detailed records of all customer interactions, complaints, and resolutions in the system ...
Posted
a month ago
MYR2,500 - MYR2,500 Per Month
KL City
- Highlight & escalate to team leader any abnormal issues/incidents that may impact to service levels.
- Escalate/discuss with team leader any cases that not able to resolve/face any challenges with customers or stakeholders.
- To adhere and deliver the service KPIs as per the monthly scorecard performance management and strict compliance of SOPs, company and regulatory guidelines/policies & standard requirements. ...
Posted
a month ago
Right Recruit Sdn Bhd
MYR6,000 - MYR6,900 Per Month
KL City
- Make outbound calls to hotels/guests to arrangement special requests.
- Act as liaison between guest and hotel to resolve complaints.
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Posted
a month ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
25 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
25 days ago
Undisclosed
KL City
- Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
- Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
- Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
25 days ago
Undisclosed
KL City
- Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
- Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
- Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
a month ago
Peoplelake Resources Sdn. Bhd.
MYR3,800 - MYR3,800 Per Month
KL City
- Escalate complex or unresolved issues to the internal team as needed
- Maintain accurate and complete records of customer interactions
- Manage and maintain company social media account (content posting, responding to messages/comments) ...
Posted
a month ago
Job searches related to “Customer Service”
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Customer Service Cum Distribution Manager
Customer Service Cum Stock Controller
Customer Service Executive
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