Jobs
Companies
Forums
4,600+ Customer Service Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 4,624 jobs results for
"customer service"
in Kuala Lumpur
Never miss any updates for Customer Service jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
- Assist in calling up customers for service / sales interactions ...
Posted
21 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
21 days ago
Undisclosed
KL City
- Escalate complex cases to the appropriate team or supervisor when necessary.
- Support merchant onboarding by assisting with account setup and ensuring a smooth registration process.
- Handle merchant enquiries and provide day-to-day operational support to maintain strong merchant relationships. ...
Posted
17 days ago
Undisclosed
KL City
- Ensure staff are fully trained and well versed on the range of QR Cargo products and services and are comfortable to communicate and sell these to customers.
- Interact closely on a daily basis with the sales team to actively support the commercial sales team to generate the highest possible revenue - whilst also ensuring utilization of available QR Cargo capacities is maximized daily.
- Manage daily preparation of flight booking manifest including paper product prioritizing for all QR Cargo flights both freighters and passenger. ...
Posted
17 days ago
Undisclosed
KL City
- · Establish clear procedures and benchmarks are in place and followed in terms of dealing with customers queries and requests.
- · Handle customer requirements / requests professionally on a daily basis and assist staff in resolving difficult issues / problems pertaining to customer service and cargo reservations.
- · Ensure staff are fully trained and well versed on the range of QR Cargo products and services and are comfortable to communicate and sell these to customers. ...
Posted
17 days ago
TENAGA SETIA RESOURCES SDN BHD
MYR1,800 - MYR3,000 Per Month
KL City
- Perform outbound calls, especially follow-up cases, appointment confirmations, appointment reminders, etc.
- Minimum of 3 year(s) working experience in the service industry, preferably in a customer service background.
- Certificate/Diploma/Degree in Business Administration or equivalent. ...
Posted
2 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Stay up-to-date with the latest telecommunications products, services, and technologies to provide accurate assistance.
- Troubleshoot and diagnose technical issues, offering step-by-step guidance and solutions.
- Escalate complex technical problems to the appropriate support teams when necessary. ...
Posted
21 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Stay up-to-date with the latest telecommunications products, services, and technologies to provide accurate assistance.
- Troubleshoot and diagnose technical issues, offering step-by-step guidance and solutions.
- Escalate complex technical problems to the appropriate support teams when necessary. ...
Posted
21 days ago
G & N Success Management (M) Sdn Bhd
MYR1,700 - MYR4,000 Per Month
KL City
- Update customer information and collection status accurately in the system.
- Achieve individual and team collection targets.
- Handle customer enquiries professionally and courteously. ...
Posted
3 days ago
Undisclosed
KL City
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
21 days ago
Undisclosed
KL City
- Interact closely on a daily basis with the sales team to actively support the commercial sales team to generate the highest possible revenue - whilst also ensuring utilization of available QR Cargo capacities is maximized daily.
- Manage daily preparation of flight booking manifest including paper product prioritizing for all QR Cargo flights both freighters and passenger.
- Interaction with the GHA organizations to ensure booked cargo is correctly built up taking into consideration all commercial, operational and technical requirements. ...
Posted
17 days ago
Undisclosed
KL City
- Job Descriptions
- Rental Check-In Coordination & Unit Walkthroughs: Schedule and conduct move-in walkthroughs with incoming tenants and owners/representatives; complete signed Check-In Inventory & Condition Reports with dated photographic evidence.
- Utility Auditing & Tenancy Documentation Administration: Record utility meter readings (TNB, water, gas) at move-in; verify security/utility deposits, confirm Tenancy Agreements are stamped via LHDN within statutory timeframes, and log key/access card transfers. ...
Posted
22 days ago
Undisclosed
KL City
- Identify technical or complex issues and escalate them to the appropriate teams, including Technical Support, Funding, Risk, Compliance, and other specialists.
- Document cases clearly and accurately in the CRM, ensuring all relevant technical details and troubleshooting steps are recorded.
- Guide clients through platform functionality and provide clear instructions on resolving common technical issues. ...
Posted
22 days ago
TENAGA SETIA RESOURCES SDN BHD
MYR1,800 - MYR3,000 Per Month
KL City
- Perform outbound calls, especially follow-up cases, appointment confirmations, appointment reminders, etc.
- Minimum of 3 year(s) working experience in the service industry, preferably in a customer service background.
- Certificate/Diploma/Degree in Business Administration or equivalent. ...
Posted
7 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Professional development
- We're Hiring: Customer Care Consultant
- Handle inbound calls & provide top-notch customer supportLocation: The Horizon Annexe, Bangsar South5-day week ...
Posted
22 days ago
Undisclosed
KL City
- CSAT & Root Cause Analysis: Analyze CSAT/DSAT feedback and audit findings to identify key drivers, root causes, and recurring trends.Translate insights into clear problem statements and improvement opportunities.
- Training & Capability Building: Collaborate with the Training team to design and deliver targeted refreshers based on QA findings, focusing on product knowledge, communication, and critical thinking skills.
- Process & Experience Improvement: Partner with Operations, Product, and relevant stakeholders to identify process inefficiencies and recommend enhancements that improve turnaround time, resolution quality, and overall customer experience. ...
Posted
22 days ago
Undisclosed
KL City
- Assist with technical troubleshooting within the FastJobs platform
- Manage advertiser accounts, handle administrative tasks, and generate reports
- Moderate ad content to ensure compliance with MOHR Guidelines ...
Posted
22 days ago
Undisclosed
Malaysia
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
22 days ago
ECS FACILITY MANAGEMENT SDN BHD
MYR1,700 - MYR2,800 Per Month
KL City
- To prepare the resident document for AGM/EGM
- To ensure proper control over stock and stationery
- To always comply with the Strata Management Act 2013 (Act 757) in the process of carrying out duties. ...
Posted
22 days ago
Wilhelmsen Ships Service
Undisclosed
KL City
- May receive assignments from senior support personnel as required.
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. ...
Posted
22 days ago
Undisclosed
KL City
- Identify recurring customer issues and drive process, SOP, and workflow improvements.
- Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content.
- Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation. ...
Posted
17 days ago
Undisclosed
KL City
- Exposure to Phone, Chat, and Email Support
- Professional Training and Onboarding
- Career Growth and Development Opportunities ...
Posted
18 days ago
Customer Service Quality Analyst - Japanese Speaker Customer Service Quality Analyst - Japanese Speaker
Accenture Southeast Asia
Undisclosed
KL City
- Provides feedback to engagement center agents
- Prepares and analyses quality reports for management staff review
- Performs calibration sessions with team manager and staff ...
Posted
22 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
22 days ago
Undisclosed
KL City
- Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
- Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
- Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. ...
Posted
15 days ago
Undisclosed
KL City
- Analyze client needs and market trends, and provide actionable insights and recommendations to clients and relevant internal teams.
- Handle urgent client incidents, payment issues, service disruptions, and operational escalations, coordinating with relevant departments to resolve issues efficiently and minimize business impact.
- Work closely with Business Development, Product, Technology, Finance, and Operations teams to ensure smooth project implementation and seamless client service delivery. ...
Posted
a month ago
Undisclosed
KL City
- Sense of responsibility
- Independent and customer friendly
- Experienced with Customer Care, internet and hotel industry ...
Posted
14 days ago
Undisclosed
KL City
- · Phone support and log customer(s) queries and issues.
- · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
- · Conduct on-site training for end-users. ...
Posted
10 days ago
Undisclosed
KL City
- Identify recurring customer issues and drive process, SOP, and workflow improvements
- Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content
- Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation ...
Posted
18 days ago
Job searches related to “Customer Service”
Customer Service (Call Center) Manager
Customer Service Assistant
Customer Service Consultant
Customer Service Cum Administrative Assistant
Customer Service Cum Cashier
Customer Service Cum Distribution Manager
Customer Service Cum Stock Controller
Customer Service Executive
Customer Service Manager
Browse Location:
More Location
Browse Company:
More Companies
Browse "customer service" Job By:
Browse "customer service" Job By:
More Industries