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1,000+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries
Showing 1,083 jobs results for
"customer service"
in Federal Territory
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Manage Alert
MYR2,000 - MYR3,000 Per Month
KL City
- Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
KL City
- Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
20 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
- Prepare simple replies, messages, and customer correspondence when required. ...
Posted
25 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
23 days ago
MYR2,800 - MYR3,300 Per Month
KL City
- Quick Problem-solving Skills and the ability to think on your feet in high-pressure situations.
- A team player with a positive attitude and willingness to collaborate with colleagues.
- Flexibility to work on rotating shifts, including day and swing shifts, as required. ...
Posted
16 days ago
Undisclosed
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
12 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
9 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Help maintain and update CRM and internal databases
- Assist in managing documentation for sales orders, invoices, and delivery notes
- Monitor and respond to customer inquiries via email or phone ...
Posted
4 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
25 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
25 days ago
Undisclosed
KL City
- Send timely reminders for subscription renewals; prepare test plans, test cases, and test scripts for software components to ensure high-quality software releases.
- Assist with account creation, menu setup, and processing of additional information provided by customers.
- Rotate on-call duties during off-hours to handle emergency issues. ...
Posted
16 days ago
Undisclosed
KL City
- Ability to work on-site full time in Kuala Lumpur, with strong time management and organizational skills.
- Proficiency in basic computer applications and customer service software or CRM tools.
- Collaborative mindset, resilience under pressure, and a problem-solving approach to customer concerns. ...
Posted
3 days ago
Undisclosed
KL City
- Maintain accurate records of customers interaction and feedback
- Coordinate with warehouse/logistics teams on order fulfillment issues
- Implement new ways to improve the quality of customer support ...
Posted
2 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Responsibilities :
- - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
- - Respond and clarify customer comments in public domain ...
Posted
25 days ago
Undisclosed
KL City
- Provide customers with shipment updates and relevant information.
- Follow up on customer enquiries, complaints, and service-related issues until resolution.
- Identify customer requirements and provide appropriate solutions. ...
Posted
25 days ago
MYR2,400 - MYR3,000 Per Month
Bangsar South
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
3 days ago
MYR1,800 - MYR2,800 Per Month
KL City
- Record and follow up on customer complaints or issues until resolution.
- Coordinate with relevant departments and outlets to resolve customer-related matters.
- Maintain proper records of customer enquiries, feedback, and complaints. ...
Posted
3 days ago
MYR3,000 - MYR7,000 Per Month
KL City
- Experience with Zendesk
- Exceptional written communication (grammar, structure, tone alignment, issue articulation)
- Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
3 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- Build relationships with key customers, members and returning guests.
- Support service training and continuous improvement of Front-of-House procedures.
- Assist with customer follow-ups, promotions and brand reputation management. ...
Posted
2 days ago
Undisclosed
KL City
- Punctual and ensure that the counter / gate lounge is opened and manned according to standard procedures.
- To collect / manage / coordinate / check / for excess baggage collection, number of mishandled baggage attributed to check-in counter, document violation, on time performance and single cabin baggage policy.
- To maintain and safeguard the confidentiality of all passenger’s information at all ...
Posted
4 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Coordinate with outlets and relevant departments to investigate and resolve customer issues.
- Follow up on outstanding cases and ensure proper closure and documentation.
- Escalate serious, recurring or sensitive customer issues to the Manager or Management when necessary. ...
Posted
4 days ago
MYR4,200 - MYR5,500 Per Month
KL City
- Telesales: 1 year (Required)
- Location: NU Tower 2, KL SentralSalary: Up to RM4,100 + KPI up to RM300/month + Sales CommissionWorking Hours: 9:00 AM – 6:00 PM (5 days and 2days rotational weekly off)Joining Date: 5 October 2026
- RequirementsSPM & aboveTelesales experience is preferredStrong BPO / Customer Service experience is also welcomeGood customer service and sales skillsAble to start immediately / by 5 October 2026 ...
Posted
4 days ago
Undisclosed
KL City
- Monitor and track shipments; provide regular status updates to customers.
- Fresh graduates are welcome to apply
- Bachelor's degree required
Posted
4 days ago
Undisclosed
KL City
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family ...
Posted
5 days ago
Undisclosed
KL City
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
5 days ago
Undisclosed
KL City
- Update candidate information and communication records.
- Support the recruitment team with general administrative tasks.
- Maintain professional and courteous communication with all candidates. ...
Posted
5 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
5 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Follow up with customers professionally through calls or other approved communication channels.
- Assist customers with payment-related enquiries and account issues.
- Update customer information, call outcomes, and payment arrangements accurately in the system. ...
Posted
8 days ago
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