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900+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries
Showing 983 jobs results for
"customer service"
in Federal Territory
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Manage Alert
MYR2,000 - MYR3,000 Per Month
KL City
- Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
10 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
a day ago
MYR2,000 - MYR3,000 Per Month
KL City
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
- Prepare simple replies, messages, and customer correspondence when required. ...
Posted
6 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
24 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
6 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
6 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Investigate and resolve customer complaints with empathy and efficiency
- Work closely with internal departments to resolve complex issues
- Escalate unresolved matters and follow up until full resolution ...
Posted
4 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Politely request customers to leave reviews and ratings on Google Maps to help improve our online presence.
- Monitor and respond to customer reviews professionally.
- Work closely with the printing team to ensure orders are completed accurately and on time. ...
Posted
14 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Responsibilities :
- - Respond promptly to all incoming inquiries through social media (Instagram and Facebook), instant messenger (WhatsApp, Zalo), Email, phone calls, website, and other forms of incoming inquiries
- - Respond and clarify customer comments in public domain ...
Posted
6 days ago
Undisclosed
KL City
- Provide customers with shipment updates and relevant information.
- Follow up on customer enquiries, complaints, and service-related issues until resolution.
- Identify customer requirements and provide appropriate solutions. ...
Posted
6 days ago
MYR1,700 - MYR2,500 Per Month
KL City
- Escalate complicated or sensitive matters to the supervisor or management team when required.
- Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters.
- Prepare simple replies, messages, and customer correspondence when required. ...
Posted
25 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Cash Bridge
- We are a Fin-Tech company excelling in financial technology focusing on Consumer Lending as well as Commercial Financing.Cash Bridge is an Australian company, based in Melbourne.Currently we are looking for candidate with Great Customer Service skills to join the team in assisting and improving the customer service of the Company.
- Candidates will require to work with hours align with the working hours in Melbourne (AEST). ...
Posted
3 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Record and update customer interactions, feedback, transactions, and complaints systematically.
- Coordinate closely with outlet team members to ensure smooth daily operations and customer satisfaction.
- Assist in resolving customer concerns professionally, escalating issues to the Management when necessary. ...
Posted
3 days ago
Undisclosed
KL City
- Work closely with customer’s purchasing team and Hexcel’s internal team at various locations globally.
- Delivery and Logistics Support.
- Documentation support. ...
Posted
3 days ago
Undisclosed
KL City
- Work closely with customer’s purchasing team and Hexcel’s internal team at various locations globally.
- Delivery and Logistics Support.
- Documentation support. ...
Posted
4 days ago
MYR1,800 - MYR3,500 Per Month
- Communicate in a friendly, empathetic and professional manner.
- Escalate medical questions to the doctor or appropriate clinic team instead of providing medical advice.
- Convert incoming enquiries and marketing leads into confirmed appointments. ...
Posted
4 days ago
MYR1,800 - MYR3,500 Per Month
KL City
- Communicate in a friendly, empathetic and professional manner.
- Escalate medical questions to the doctor or appropriate clinic team instead of providing medical advice.
- Convert incoming enquiries and marketing leads into confirmed appointments. ...
Posted
4 days ago
Undisclosed
KL City
- Provide support and escalation of issues within agreed procedures and service level agreements. Manage customer’s expectations and display ownership for customer request.
- Respond to customer request efficiently and escalate to other functional team as required.
- Keep up-to-date on new or enhanced products/services in order to maintain a high level of quality service to customer. ...
Posted
4 days ago
MYR3,000 - MYR3,700 Per Month
KL City
- Plan, coordinate and execute centre-specific client engagement activities, including community events, networking activities, breakfasts, pantry initiatives and other client experiences.
- Act as a client advocate by gathering and sharing client feedback, preferences and insights with the relevant leaders and teams to identify opportunities for improvement.
- Manage client check-ins and check-outs, administrative matters and invoicing-related activities to support the smooth day-to-day operation of the centre. ...
Posted
4 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Minimum 1 year experience in customer service ...
Posted
4 days ago
Undisclosed
KL City
- Excellent spoken and written communication skills in English; proficiency in Bahasa Malaysia or other languages is an advantage.
- Ability to work on-site in Kuala Lumpur, manage multiple tasks, and maintain accuracy in a fast-paced environment.
- Experience in customer-facing roles within retail, F&B, FMCG, or related sectors is preferred. ...
Posted
5 days ago
Undisclosed
KL City
- Follow up on unresolved customer issues and ensure cases are resolved within the required service-level agreement (SLA).
- Identify and escalate complex, sensitive, or high-risk customer complaints to supervisors or the relevant teams promptly.
- Coordinate with Operations, Logistics, Commercial, Technical, and other internal teams to facilitate effective issue resolution. ...
Posted
6 days ago
MYR4,000 - MYR6,500 Per Month
KL City
- l Experience with Zendesk
- l Exceptional written communication (grammar, structure, tone alignment, issue articulation)
- l Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
5 days ago
Undisclosed
KL City
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
5 days ago
MYR2,500 - MYR2,500 Per Month
KL City
- Process and monitor return and refund requests according to company policies and procedures.
- Respond to pending customer reviews professionally and appropriately.
- Monitor and respond to assigned community messages and customer interactions. ...
Posted
6 days ago
Undisclosed
KL City
- Follow up on enquiries and help convert them into clinic visits
- Coordinate with our clinic teams when patients require further assistance
- Deliver a consistently excellent customer experience ...
Posted
6 days ago
Undisclosed
KL City
- Provide customers with shipment updates and relevant information.
- Follow up on customer enquiries, complaints, and service-related issues until resolution.
- Identify customer requirements and provide appropriate solutions. ...
Posted
6 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Minimum 1 year experience in customer service ...
Posted
6 days ago
Undisclosed
KL City
- QA score resolution and SLA time turnover met timely manner
- Strong reading comprehension of long SOPs and ability to follow them precisely
- Able to use CRM in daily workload ...
Posted
6 days ago
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