100+ Customer Service Agent Jobs in Kuala Lumpur - August 2026

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Showing 174 jobs results for "customer service agent" in Kuala Lumpur

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Product Manager Product Manager

AirAsia Malaysia

Undisclosed

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Ensure alignment between AI initiatives and MOVE’s broader product and customer experience strategy.
Lead development and evolution of the Customer Services Virtual Agent.
Improve containment rate, response accuracy, and resolution speed. ...

Communication

Be an early applicant!

Posted

22 days ago

Chat Available

SENIOR CUSTOMER ASSISTANT @ WATSONS TRX SENIOR CUSTOMER ASSISTANT @ WATSONS TRX

Watsons Personal Care Stores Sdn Bhd

MYR2,400 - MYR2,600 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Achieve sales targets.
Being a cashier and promote expertise in Watsons VIP Member Card.
Maintaining the level of customer service professionals in promoting the company's products: ...

Customer Service Point of Sale (POS) Systems

Posted

9 hours ago

Chat Available

SENIOR CUSTOMER ASSISTANT @ WATSON PAVILION KL SENIOR CUSTOMER ASSISTANT @ WATSON PAVILION KL

Watsons Personal Care Stores Sdn Bhd

MYR2,650 - MYR2,800 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Instill a high standard of friendly, professional customer service.
Efficient organization and operation of the shop.
Maintenance of sufficient stock level at all times. ...

Customer Service Retail Operations

Posted

9 hours ago

Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English)

Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English) Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English)

UBASE Asia Sdn Bhd

MYR3,700 - MYR4,000 monthly

Full Time, Work from Home

WFH

KL City, WP Kuala Lumpur

Near Train Station

Your health and future are covered: premium insurance and full security benefits.
We provide dental and optical benefits because your well-being matters.
A culture of celebration: regular team events and employee recognition. ...

Mandarin Language Proficiency Live Chat Support

Posted

5 days ago

(Work From Home) Hindi Speaker Livechat Customer Service

(Work From Home) Hindi Speaker Livechat Customer Service (Work From Home) Hindi Speaker Livechat Customer Service

UBASE Asia Sdn Bhd

MYR3,500 - MYR3,800 Per Month

Full Time, Work from Home

WFH

KL City, WP Kuala Lumpur

Near Train Station

c. Identify and escalate complex issues to internal teams (tech support, compliance, fraud, etc.) and follow up on unresolved cases.
Product Knowledge & User Education
a. Maintain an in depth understanding of products and services (spot trading, futures, P2P, staking, etc.). ...

Hindi Language Proficiency Remote Work

Posted

a day ago

Customer Service Agent Customer Service Agent

Aisling Consulting Sdn Bhd

MYR3,000 - MYR3,300 Per Month

Full Time

KL City

Salary:
* Degree/Diploma holder with >1 year CC experience: *RM3,300*
* Degree/Diploma holder with 2 years CC experience: *RM3,000* ...

Posted

4 days ago

CS Agent CS Agent

Fixaire Service

MYR8,300 - MYR8,500 Per Month

Full Time

KL City

Korean (Required)
Key Responsibilities
 Respond to Customer Inquiries: Provide timely and accurate responses to customer inquiries via ...

Posted

8 days ago

Customer Service Agent (Digital Payments Support) Customer Service Agent (Digital Payments Support)

Elabram Systems Sdn Bhd

MYR2,500 - MYR5,150 Per Month

Full Time

KL City

Shift D: 12:30 AM – 10:00 AM
Respond to customer inquiries through chat, phone, and email channels
Assist customers with account-related, payment, and transaction inquiries ...

Posted

20 days ago

Customer Service Agent - SPayLater-ShopeePay Customer Service Agent - SPayLater-ShopeePay

Monee

Undisclosed

Full Time

KL City

Identify trends and patterns in customer inquiries and complaints, and provide feedback to cross-functional teams to help improve products, services, and processes.
Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
Maintain accurate and complete customer records and logs. ...

Posted

a month ago

Customer Service Agent (Disputes - Resolution) Customer Service Agent (Disputes - Resolution)

Shopee

Undisclosed

Full Time

KL City

Perform structured assessment of each case based on evidence, transaction data, and eligibility criteria
Apply consistent decision frameworks to determine outcomes (approve, reject, goodwill)
Balance customer fairness with risk and financial exposure ...

Posted

a month ago

Customer Service Agent - Insurance, Loan and Financing Operations Customer Service Agent - Insurance, Loan and Financing Operations

Monee

Undisclosed

Full Time

KL City

Consolidate stamped contracts along with the corresponding stamp duty certification on the admin portal, thereby ensuring that users have convenient access to their signed contracts.
Apply people skills to successfully request for necessary documents from customers to facilitate insurance policies issuance.
Carefully review documents submitted by customers to verify accuracy and completeness, enabling policy activation. ...

Posted

a month ago

Immediate Job Opening for Customer Service Agent L1 Immediate Job Opening for Customer Service Agent L1

Asian Technology Solutions

MYR3,500 - MYR3,500 Per Month

Full Time

KL City

Job DescriptionPosition: Customer Service Agent - Level 1Job Type: Full Time, Contract (6+6 Months and extendable) – Rotational shiftSalary Range : 3500 + Shift Allowance
Pay: RM1,453.33 - RM3,500.00 per month
Benefits: ...

Posted

a month ago

Mandarin - English Customer Support Agent Mandarin - English Customer Support Agent

5CA

Undisclosed

Full Time, Work from Home

WFH

KL City

You are always open to working with new technologies and products.
You are a fast learner, take the initiative and excel at troubleshooting.
You have a dedicated quiet workspace located within your residence. ...

Posted

12 days ago

Mandarin-Speaking Customer Support Agent Mandarin-Speaking Customer Support Agent

Savior Artigos Texteis Lda

Undisclosed

Full Time

KL City

International and multicultural work environment
Location: Kuala Lumpur, Malaysia
On-site Position ...

Posted

23 days ago

Process Executive - Customer Service (Cantonese Speaker) Process Executive - Customer Service (Cantonese Speaker)

Cognizant

Undisclosed

Full Time

KL City

Escalate enquiries when necessary in line with internal guidelines
Minimum Diploma Holder
With minimum 1 year of customer service experience in insurance or financial industry ...

Posted

a day ago

Customer Service - Japanese Customer Service - Japanese

Net2Source (N2S)

Undisclosed

Full Time

Malaysia

• Handle and resolve complex customer escalations from BPO teams and internal channels
• Provide expert phone and chat support as a subject matter specialist
• Investigate issues, identify root causes, and share insights with the Team Lead ...

Posted

4 days ago

Customer Service Representative - English Speaker (up to RM4,000*) Customer Service Representative - English Speaker (up to RM4,000*)

Right Recruit Sdn Bhd

MYR3,300 - MYR4,000 Per Month

Full Time

KL City

Displayed courtesy and strong interpersonal skills with all customer interactions.
Ensure high levels of customer satisfaction with individual call.
Minimum posses with SPM Passed, Professional Certificates, Diploma, Bachelor Degree and above ...

Posted

4 days ago

Customer Service - Japanese Customer Service - Japanese

Net2Source Inc.

Undisclosed

Full Time

KL City

• Handle and resolve complex customer escalations from BPO teams and internal channels
• Provide expert phone and chat support as a subject matter specialist
• Investigate issues, identify root causes, and share insights with the Team Lead ...

Posted

4 days ago

Customer Service (Korean) Customer Service (Korean)

Net2Source (N2S)

Undisclosed

Full Time

Malaysia

Job Responsibilities
Handle customer inquiries via calls, chat, and email
Support executive advertisers on a social media platform ...

Posted

10 days ago

Customer Service (Korean) Customer Service (Korean)

Net2Source Inc.

Undisclosed

Full Time

KL City

Job Responsibilities
Handle customer inquiries via calls, chat, and email
Support executive advertisers on a social media platform ...

Posted

11 days ago

Regional Customer Service Executive Regional Customer Service Executive

LYC MOTHER & CHILD CENTRE

MYR2,500 - MYR3,500 Per Month

Full Time

KL City

Assist and coordinate bookings and appointments for postnatal services.
Liaise and collaborate effectively with internal departments to ensure seamless service delivery and an exceptional customer experience.
Maintain accurate customer records and assist with administrative duties related to customer service. ...

Posted

11 days ago

Customer Service Professional Customer Service Professional

Cretev Sdn Bhd

MYR1,800 - MYR2,200 Per Month

Full Time

KL City

SPM (with 1 year experience) / Certificate / Diploma / Degree holders.
Fresh graduates are strongly encouraged to apply. Training will be provided.
No working experience required ...

Posted

12 days ago

Customer Service (Korean) Customer Service (Korean)

Net2Source (N2S)

Undisclosed

Full Time

Malaysia

Job Responsibilities
Handle customer inquiries via calls, chat, and email
Support executive advertisers on a social media platform ...

Posted

12 days ago

Customer Service Representative - English Speaker (up to RM4,000*) Customer Service Representative - English Speaker (up to RM4,000*)

Right Recruit Sdn Bhd

MYR3,300 - MYR4,000 Per Month

Full Time

KL City

Identified and escalated priority issues per client specifications.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Ensure high levels of customer satisfaction with individual call. ...

Posted

12 days ago

Customer Service Professional Customer Service Professional

Srg Asia Pacific Sdn. Bhd.

MYR2,000 - MYR2,000 Per Month

Full Time

KL City

Basic Salary: RM2,000 (RM2,100 upon confirmation)
RM200 (KPI-based)
RM300 (Attendance) ...

Posted

12 days ago

Customer Service Professional Customer Service Professional

SRG Asia Pacific Sdn. Bhd.

MYR2,000 - MYR2,000 Per Month

Full Time

KL City

Basic Salary: RM2,000 (RM2,100 upon confirmation)
RM200 (KPI-based)
RM300 (Attendance) ...

Posted

12 days ago

Customer Service (Korean) Customer Service (Korean)

Net2Source Inc.

Undisclosed

Full Time

KL City

Job Responsibilities
Handle customer inquiries via calls, chat, and email
Support executive advertisers on a social media platform ...

Posted

16 days ago

Customer Service (Korean) Customer Service (Korean)

Devloit

Undisclosed

Full Time

KL City

Role Highlights:
Handle complex customer escalations with professionalism
Deliver resolution-focused support in a fast-paced environment ...

Posted

16 days ago

Customer Service (Japanese N1) Customer Service (Japanese N1)

Devloit

Undisclosed

Full Time

KL City

Role Highlights:
Handle complex customer escalations with professionalism
Deliver resolution-focused support in a fast-paced environment ...

Posted

17 days ago

CUSTOMER SERVICE ASSISTANT CUSTOMER SERVICE ASSISTANT

Gleneagles Hospital

Undisclosed

Full Time

KL City

Process payments, maintain accurate records and ensure proper documentation.
Support operations across Front Office, A&E, Discharge Lounge, Insurance and Top-Up counters on a rotational basis.
Minimum SPM or equivalent. ...

Posted

17 days ago