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100+ Customer Service Agent Jobs in Kuala Lumpur - August 2026 - High Salaries
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"customer service agent"
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Undisclosed
KL City
- Process payments, maintain accurate records and ensure proper documentation.
- Support operations across Front Office, A&E, Discharge Lounge, Insurance and Top-Up counters on a rotational basis.
- Minimum SPM or equivalent. ...
Posted
17 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- R&R Allowance: RM500
- Shift Allowance: RM10 per shift (after 10PM)
- Performance Incentives (Sales-based) ...
Posted
17 days ago
SRG Asia Pacific Sdn Bhd
MYR2,000 - MYR2,600 Per Month
KL City
- 10:00 AM – 7:00 PM
- Inbound Call Support: Handle a high volume of incoming calls from customers regarding products, services, orders, billing, troubleshooting, and general inquiries.
- Customer Assistance: Provide clear, accurate, and helpful responses. Strive for high customer satisfaction by resolving concerns or escalating issues when necessary. ...
Posted
22 days ago
Undisclosed
KL City
- Escalate enquiries when necessary in line with internal guidelines
- Minimum Diploma Holder
- With minimum 1 year of customer service experience in insurance or financial industry ...
Posted
22 days ago
Undisclosed
KL City
- • Handle and resolve complex customer escalations from BPO teams and internal channels
- • Provide expert phone and chat support as a subject matter specialist
- • Investigate issues, identify root causes, and share insights with the Team Lead ...
Posted
23 days ago
Undisclosed
KL City
- Accurately record customer information and strictly adhere to data security regulations.
- Work with the team to continuously optimize service quality.
- Achieve the performance goals (KPIs) set by the company. ...
Posted
24 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
25 days ago
Undisclosed
KL City
- Salary - 2900 (Basic) + 400 (SA) + 150 (WFH)
- Language- English - B2
- Experience - 1+ Years in CS ...
Posted
a month ago
MYR2,700 - MYR3,500 Per Month
WFH
KL City
- Assess training effectiveness and implement improvement initiatives to enhance learning outcomes.
- Ensure SES teams fully understand and consistently adhere to established VCS workflows, SOPs, and service guidelines.
- Reinforce best practices in device intake, case documentation, and customer communication. ...
Posted
a month ago
MYR3,500 - MYR5,000 Per Month
KL City
- Conduct weekly analysis of return shipment performance, identify delays or recurring issues, and provide insights for process improvement.
- Coordinate closely with warehouse, operations, and upstream teams to resolve parcel exceptions and ensure proper follow-through until closure.
- Maintain accurate records and operational data related to failed deliveries, re-delivery cases, and returned parcels. ...
Posted
4 days ago
Undisclosed
KL City
- Able to communicate effectively in Mandarin, as the role requires regular coordination with China-based teams.
- Proficient in Microsoft Excel and familiar with customer service or operational systems such as CRM.
- Strong judgment and problem-solving skills, with the ability to make timely decisions on delivery exception cases. ...
Posted
4 days ago
Trinity Workforce Solution Sdn Bhd
MYR2,400 - MYR3,500 Per Month
KL City
- Working Days: Monday to Friday (Weekends Off)
- RM2,400 – RM2,700 per month – Mandarin speaking proficiency
- RM2,800 – RM3,500 per month – Mandarin speaking, reading, and writing proficiency ...
Posted
9 days ago
Trinity Workforce Solution Sdn Bhd
MYR2,400 - MYR4,000 Per Month
KL City
- Working Days: Monday to Friday (Weekends Off)
- RM2,400 – RM2,700 per month – Mandarin speaking proficiency
- RM2,800 – RM3,500 per month – Mandarin speaking, reading, and writing proficiency ...
Posted
12 days ago
MYR4,500 - MYR4,500 Per Month
KL City
- - Delivery excellent customer support & services and offering patient assistance at all times.
- - Respond to customer’s inquiries over knowledge acquired through training (client product,
- continuous improvement, and refresher courses). ...
Posted
15 days ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
15 days ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
16 days ago
MYR4,200 - MYR7,000 Per Month
KL City
- Escalate complex cases to relevant teams, including Risk, Compliance, and Technical teams, when required.
- Monitor and track cases to ensure timely resolution within defined SLA timelines.
- Identify recurring customer issues and provide feedback to support process and product improvements. ...
Posted
20 hours ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
9 days ago
Undisclosed
KL City
- • Provide front-line support to our customers via live chats, phones, and email.
- • Answering queries and resolving client issues regarding our products, platforms, and promotion.
- • Address customer feedback as well as complaints professionally. ...
Posted
a day ago
Undisclosed
KL City
- Demonstrate expertise in fraud detection and prevention to identify and analyze suspicious transactions and guide customers in protecting themselves against fraudulent activities.
- Assist customers in navigating fintech platforms, software applications, and online banking systems, troubleshooting technical issues, and providing guidance on utilizing digital interfaces.
- Educate customers on complex financial processes, technologies, and investment strategies in a clear and understandable manner. ...
Posted
3 days ago
MYR2,100 - MYR2,300 Per Month
KL City
- Manage stock replenishment, merchandise transfers, and inventory organization.
- Maintain product displays, shop floor arrangement, and interior presentation.
- Ensure proper housekeeping and maintain the overall shop image and visual standards. ...
Posted
5 days ago
Watson's Personal Care Stores Sdn Bhd
MYR2,400 - MYR2,500 Per Month
KL City
- Maintenance of sufficient stock level at all times.
- Being a cashier and promote expertise in Watsons VIP Member Card.
- Additional leave ...
Posted
21 days ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
21 days ago
MYR4,500 - MYR4,800 Per Month
KL City
- Resolve customer issues while maintaining a high level of customer satisfaction.
- Investigate and escalate complex cases to the relevant internal teams when necessary.
- Maintain detailed and accurate records of customer interactions. ...
Posted
15 days ago
MYR4,500 - MYR4,800 Per Month
KL City
- Resolve customer issues while maintaining a high level of customer satisfaction.
- Investigate and escalate complex cases to the relevant internal teams when necessary.
- Maintain detailed and accurate records of customer interactions. ...
Posted
15 days ago
Senior Customer Assistant - [Watsons Hextar World at Empire City] Senior Customer Assistant - [Watsons Hextar World at Empire City]
Watson's Personal Care Stores Sdn Bhd
MYR1,850 - MYR2,300 Per Month
KL City
- Full-time positions (Senior Customer Assistant)
- Provide professional services to customers.
- To ensure sufficient stock levels. ...
Posted
12 days ago
Undisclosed
KL City
- Identify and report patterns, propose solutions, and drive implementations to prevent issues from recurring.
- Escalate risky issues to responsible teams in a timely way and follow up the whole process.
- Conduct initial triage and fact identification. ...
Posted
12 days ago
Undisclosed
KL City
- Shift :5days in a week
- Edu : SPM and above
- Location :KL SENTRAL ...
Posted
2 days ago
MYR8,000 - MYR9,000 Per Month
KL City
- Handle customer inquiries professionally through appropriate communication channels.
- Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.
- Accurately document customer interactions and follow established processes. ...
Posted
18 days ago
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