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100+ Customer Service Agent Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 170 jobs results for
"customer service agent"
in Kuala Lumpur
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Customer Service – Convenient Public Transport Access Customer Service – Convenient Public Transport Access
Agensi Pekerjaan ASK Resources Sdn Bhd
MYR3,200 - MYR4,000 Per Month
KL City
- Competitive base salary: Up to RM 4,000 (based on experience)
- Allowances & incentives:
- Fixed Shift Allowance: RM 350 ...
Posted
a month ago
Undisclosed
KL City
- Support Channels: 100% text-based support (App chat, emails, and tickets) — no phone support is required.
- Working Hours: You will need to cover the "local golden hours" (afternoon and evening peak times) of the users in your specific language region. Candidates must be willing to accept shift work, which will involve specific time windows (including late-night or early-morning shifts in Malaysia Time).
- Language Skills: Native or near-native written proficiency in your target language, plus fluent English for internal communication and training. ...
Posted
21 days ago
MYR3,200 - MYR3,500 Per Month
KL City
- Handle and resolve complaints proficiently.
- Maintain professionalism and quality in all customer interactions.
- Assign and act on follow-ups per Call Centre guidelines. ...
Posted
19 days ago
Undisclosed
KL City
- * Assist customers with account and card-related enquiries.
- * Update customer cases in the system.
- * Escalate complex cases to the Team Lead. ...
Posted
23 days ago
Undisclosed
- A genuine passion for helping people and a willingness to learn on the job.
- Curious and eager to develop problem-solving skills in a real-world environment.
- Good communication skills in English and Bahasa Malaysia — we'll help you grow from there! ...
Posted
a month ago
Undisclosed
KL City
- Demonstrate expertise in fraud detection and prevention to identify and analyze suspicious transactions and guide customers in protecting themselves against fraudulent activities.
- Assist customers in navigating fintech platforms, software applications, and online banking systems, troubleshooting technical issues, and providing guidance on utilizing digital interfaces.
- Educate customers on complex financial processes, technologies, and investment strategies in a clear and understandable manner. ...
Posted
a month ago
Undisclosed
KL City
- 跨国公司，友好的工作环境。/ MNC and friendly working environment.
- 能够立即上班，无需通知期 – 2026年8月 / Able to start IMMEDIATELY WIHTOUT NOTICE PERIOD - August 2026
- 通过聊天和电子邮件渠道提供客户支持（非语音）/ Provide customer support via chat and email channels (non-voice) ...
Posted
4 days ago
Undisclosed
KL City
- Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
- Analyze sales data regularly to support operational analysis, adjust strategies and propose optimizations based on performance metrics.
- Ensure that all operational practices and website content comply with relevant laws, regulations, and company brand guidelines. ...
Posted
a month ago
Undisclosed
KL City
- Propose modifications for improving the chatbot’s capabilities.
- Serve as a communication bridge between regional and local to address upcoming modifications and new features of Shopee’s chatbot.
- Data analysis: Understand the data provided by regional team and have a critical mindset to propose changes based on unmet KPIs. Able to work independently and based your steps on data analysis ...
Posted
23 days ago
Undisclosed
KL City
- Propose modifications for improving the chatbot’s capabilities.
- Serve as a communication bridge between regional and local to address upcoming modifications and new features of Shopee’s chatbot.
- Data analysis: Understand the data provided by regional team and have a critical mindset to propose changes based on unmet KPIs. Able to work independently and based your steps on data analysis ...
Posted
23 days ago
Undisclosed
Malaysia
- Key Responsibilities:
- Provide excellent customer support via phone, email, and chat
- Resolve customer inquiries and concerns efficiently and professionally ...
Posted
a month ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
KL City
- Distribute all transactional inquiries to Concierges and team in order to follow up further with the customer and working closely with Concierges for closing the transactions
- Close loop communication on all the non-transactional inquires and give feedback on how to convert the non-transactional inquiries into transactional inquiries
- Maintain and update daily report ...
Posted
5 days ago
Undisclosed
KL City
- Meet and exceed sales targets, while adhering to regulatory requirements and bank policies.
- Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience.
- A degree or diploma in a relevant field, with at least 2 years of sales experience in the financial services industry. ...
Posted
6 days ago
Undisclosed
KL City
- Meet and exceed sales targets, while adhering to regulatory requirements and bank policies.
- Collaborate with internal stakeholders to resolve customer issues and improve overall customer experience.
- A degree or diploma in a relevant field, with at least 2 years of sales experience in the financial services industry. ...
Posted
13 days ago
MYR2,600 - MYR5,150 Per Month
KL City
- Shift Requirement: Must be flexible to work rotational shifts
- Shift A: 6:30 AM - 4:00 PM
- Shift B: 9:30 AM - 7:00 PM ...
Posted
16 days ago
Undisclosed
KL City
- Manage disgruntled customer, handle customer complaints and escalates to relevant parties
- Process customer request and ensure communication to relevant parties
- As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...
Posted
18 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- · Collect payments from delinquent customers.
- · Call customers using all approved methods of communication.
- · On overdue accounts and amount currently owed. ...
Posted
19 days ago
Call Centre Agent - Filipino Speaker (Currently in Malaysian) Call Centre Agent - Filipino Speaker (Currently in Malaysian)
Instapay Technologies Sdn. Bhd
MYR2,000 - MYR2,200 Per Month
KL City
- Update all the customer information and issues in the CRM system.
- To work in a team environment and support other functions when required.
- Possess at least Diploma and above in any field ...
Posted
19 days ago
OPE AI TECHNOLOGY SDN BHD
MYR3,500 - MYR4,000 Per Month
KL City
- Coordinate with users and merchants to improve order completion rates
- Assist users with top-ups, withdrawals, and order placement processes
- Support merchants with payment-related inquiries and operational issues ...
Posted
23 days ago
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