For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available
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Develop a professional network across retail investors and small institutions in Malaysia.
Ready to grow a sales pipeline and learn the ropes of bullion trading while working with us at TTT BULLION (M) SDN BHD? We are a tightly knit trading firm focused on precious metals, serving retail and institutional clients across Malaysia. Our team values practical skills, clear communication, and honest relationships with customers.
As a Builder on our sales team you will help design and scale outbound and advisory processes that bring in new customers and increase repeat business. You will work across finance and sales tasks to turn prospects into reliable accounts and shape how we present bullion investment to local buyers.
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Build measurable revenue outcomes so you can move into a senior sales or account role within 12 to 24 months.
Ready to build real relationships and close deals while learning the product world? Join our team and enjoy working with us at Orangesoft, a Web Site Development and technology-software company that crafts practical digital products for businesses and their customers. We focus on clear solutions, fast learning, and being useful to clients across Malaysia and the region.
This Sales / Business Development Executive role is about building a healthy pipeline and scaling our commercial footprint. You will own outreach, shape offers with the product team, and turn conversations into repeatable sales motions that help the company grow.
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