5,000+ Customer Care Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
显示10,132个工作的结果
"customer care"
支持聊天
MYR3,000 - MYR4,500 每月
Fresh Graduates
George Town, Pulau Pinang
- Provide customs advice and guidance: To offer guidance and advice to clients regardingcustoms regulations, procedures, and requirements and assist in interpreting complex customs laws and help clients navigate through customs processes efficiently.
- Coordinate with shipping and logistics teams: To collaborate with shipping and logistics teams to ensure timely and efficient transportation of goods. They provide necessary documentation to shipping agents, monitor shipment status, and facilitate customs clearance processes.
- To be responsible for overseeing the entire process of importing and exporting goods, including preparing and submitting necessary documentation, such as customs declarations, invoices, and shipping documents. ...
最后机会申请此工作。
Posted
2 days ago
支持聊天
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Represent and advocate the companys culture internally and externally, and assist with ad hoc projects as assigned.
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges. ...
Posted
5 days ago
支持聊天
MYR2,400 - MYR2,500 每月
Fresh Graduates
靠近火车站
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
最后机会申请此工作。
Posted
5 days ago
MYR2,800 - MYR3,800 每月
+额外补偿
Fresh Graduates
- Be open to learning new things
- Self-motivated and sales driven with a positive attitude
- Proficiency both in Mandarin and English is a must, to handle Mandarin-speaking customers and colleagues ...
Posted
21 hours ago
支持聊天
Undisclosed
靠近火车站
- Support sales team with quotations, backlog updates, and discrepancy resolution
- Maintain accurate customer and order records
- Collaborate with internal teams to improve processes and service efficiency ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
MYR2,300 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Follow up with customers to ensure satisfaction.
- Maintain accurate customer records and update the system.
- Respond to customer enquiries via phone, WhatsApp, email, or chat. ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Facilitate training on new procedures and reinforce consistent practices to uphold service quality.
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions. ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
Undisclosed
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner. ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
MYR3,200 - MYR4,000 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Posted
5 days ago
支持聊天
Undisclosed
靠近火车站
- Work with Other Teams: Partner with our Billing, Legal, and Operations teams to fix big issues.
- Improve Our Process: Spot recurring bugs or bad policies and suggest ways to fix them.
- Keep Good Notes: Write down clear details about every complaint and fix in our system (CRM). ...
最后机会申请此工作。
Posted
6 days ago
Undisclosed
KL City, WP Kuala Lumpur
靠近火车站
- Conduct after service follow-up to ensure customer satisfaction.
- Update customer data when necessary.
- To provide polite, professional and accurate response to customer. ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
MYR4,500 - MYR5,500 每月
靠近火车站
- Coordinate with hotels, accommodation partners, and internal departments to resolve customer cases.
- Handle customer complaints and unexpected travel issues in a professional and solution-focused manner.
- Maintain accurate case records and ensure each enquiry is followed up according to service procedures. ...
Posted
5 days ago
支持聊天
Undisclosed
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
最后机会申请此工作。
Posted
5 days ago
Undisclosed
靠近火车站
- Ensure all customers’ voice is promptly reported to dealer management
- Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
- Ensure customer database is updated in timely manner and protected at all times through constant monitoring ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
MYR2,500 - MYR3,100 每月
- Support customer inquiries and resolve issues professionally.
- Maintain and update accurate records and generate reports related to orders and deliveries.
- Support testing, training, and data entry tasks related to the ERP system rollout. ...
Posted
6 days ago
支持聊天
Customer Service Executive
MYR3,000 - MYR4,000 每月
Fresh Graduates
KL City, WP Kuala Lumpur
靠近火车站
- Coordinate with warehouse, riders, and operations teams
- Prepare daily/weekly customer service reports
- Ensure good customer satisfaction and service quality ...
Posted
21 hours ago
支持聊天
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Manage and prioritize cases daily, ensuring timely updates and resolutions.
- Provide strong negotiation and decision-making during high-pressure situations (flight disruptions, involuntary changes, fare disputes, no-shows, etc.).
- Maintain accurate documentation across all relevant systems. ...
Posted
5 days ago
支持聊天
MYR4,500 - MYR5,200 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Maintain accurate customer records and case documentation
- Meet service quality standards, productivity targets, and SLAs
- Ensure compliance with company policies and regulatory requirements ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
MYR4,400 - MYR4,500 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Make outbound calls to hotels/guests to arrangement special requests;
- Act as liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support. ...
Posted
5 days ago
支持聊天
Mandarin/Cantonese- Customer Service/Sales/Telesales/Business Development/Banking CS
MYR3,100 - MYR5,000 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- *Salary:- Decent hike based on last drawn and interview performance
- *DOJ:- Aug/Sep 2026 (Immediate Joiner)
- *Experience:- Freshers and experienced all welcome ...
最后机会申请此工作。
Posted
20 hours ago
支持聊天
Technician Cum Customer Service
MYR3,000 - MYR4,800 每月
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Install, configure, and maintain computer systems, peripherals, and related software, ensuring all equipment is functioning optimally.
- Educate customers on product features, services, and basic troubleshooting steps, empowering them to resolve minor issues independently.
- Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system for tracking and reporting purposes. ...
Posted
21 hours ago
支持聊天
MYR3,000 - MYR4,500 每月
Fresh Graduates
Sungai Tinggi, Selangor
- Effectively manage large numbers of email / live chats / inbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
MYR2,400 - MYR2,500 每月
Fresh Graduates
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
Customer Service- Mandarin Speaker Needed
MYR3,000 - MYR3,500 每月
Fresh Graduates
靠近火车站
- Good communication skills and have a fast typing speed.
- Need to follow up with customer from time to time to achieve overall satisfactory.
- Respond to customer inquiries in a timely manner. ...
最后机会申请此工作。
Posted
2 days ago
支持聊天
MYR4,000 - MYR5,000 每月
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
靠近火车站
- Record and maintain accurate customer information
- Escalate complex cases when necessary
- Follow company policies, procedures, and service standards ...
最后机会申请此工作。
Posted
2 days ago
支持聊天
MYR3,000 - MYR4,500 每月
Fresh Graduates
- Maintain records of customer interactions and transactions
- Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
- Follow up with customers for approvals, payments, and feedback ...
最后机会申请此工作。
Posted
5 days ago
支持聊天
MYR2,700 - MYR2,800 每月
Fresh Graduates
靠近火车站
- Act as a subject matter expert on Lazada's logistics operations, staying updated on policies, procedures, and system updates to provide accurate information.
- Contribute to the development and implementation of customer service strategies to enhance overall customer satisfaction and loyalty.
- Serve as a key point of contact for customers, addressing inquiries, concerns, and issues related to logistics and delivery services. ...
Posted
2 days ago
支持聊天
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 每月
靠近火车站
- Maintain accurate and up-to-date records of customer interactions and case resolutions in the system.
- Maintain a professional, polite, and positive tone in all customer interactions to uphold the company’s brand image.
- Collaborate closely with team leaders and colleagues to ensure smooth daily operations and service continuity. ...
最后机会申请此工作。
Posted
3 days ago
支持聊天
MYR1,000 - MYR1,200 每月
Fresh Graduates
George Town, Pulau Pinang
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients ...
最后机会申请此工作。
Posted
2 days ago
支持聊天
Customer Service Executive
MYR2,500 - MYR3,800 每月
Fresh Graduates
- Evaluate and appraise items for pawning, selling, or buying
- Explain loan terms, interest rates, and repayment policies
- Handle cash transactions and maintain accurate records ...
Posted
a day ago