1,900+ Customer Care Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,976 jobs results for
"customer care"
in Kuala Lumpur
Chat Available
MYR3,500 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
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Posted
23 days ago
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
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Posted
a month ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- -Maintain basic knowledge of client products and/or services.
- -Prepare complete and accurate work including appropriately notating accounts as required
- -Track, document and retrieve information in call tracking database
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Posted
a month ago
Customer Service Officer (Emergency Response)
MYR1,800 - MYR2,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality. ...
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Posted
3 days ago
Chat Available
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality.
Be an early applicant!
Posted
15 days ago
Chat Available
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
- Maintain professionalism and represent the company with integrity at all times.
- Complete any additional tasks assigned by management in support of service excellence.
- Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality.
Be an early applicant!
Posted
15 days ago
Chat Available
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
- Manage chiropractors’ and physiotherapists’ appointment schedules
- Coordinate appointments efficiently to maintain smooth patient flow
- Follow up with patients regarding appointments when required ...
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Posted
9 days ago
Chat Available
Customer Service Agent
MYR2,500 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
- Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
- Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...
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Posted
11 days ago
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Be an early applicant!
Posted
a month ago
Chat Available
Customer Support - Arabic
MYR4,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Support localization tasks such as FAQs, emails, and scripts (English → Arabic).
- Deliver customer service to players via live chat, email, tickets, and app‑store reviews to enhance user satisfaction.
- Address player inquiries and complaints; escalate to headquarters when necessary. ...
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Posted
18 days ago
MYR4,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Investigate customer complaints thoroughly and coordinate with internal teams to identify and implement appropriate solutions.
- Escalate critical issues promptly when required and ensure clients are kept informed throughout the resolution process.
- Monitor and track complaint cases to support continuous service improvement. ...
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Posted
a month ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Investigate customer concerns and provide appropriate solutions in a timely manner.
- Follow up on outstanding cases and coordinate with relevant internal departments when required.
- Document customer interactions and case details accurately according to company procedures. ...
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Posted
a month ago
MYR3,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate priority issues to the appropriate internal teams or supervisors when necessary, following established escalation procedures.
- Assist in gathering customer feedback and insights to contribute to service improvement initiatives and enhance overall customer satisfaction.
- Process customer requests, orders, or applications accurately and efficiently, ensuring all necessary documentation is completed. ...
Be an early applicant!
Posted
a month ago
Chat Available
Customer Service Assistant (Mandarin Speaker)
MYR2,000 - MYR3,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Support on customers concern on product handling
- Support enquiries regarding promotions, campaigns, product launches, roadshows, and other company events.
- Work closely with the Sales Team to manage new customer and agent enquiries and ensure smooth lead handovers. ...
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Posted
11 days ago
Chat Available
Customer Service Admin
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintaining customer records and supporting documentation.
- Assisting in administrative and operational tasks to support the Customer Service team.
- What You'll Be Doing ...
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Posted
11 days ago
Chat Available
Customer Service Officer (Mandarin Speaker)
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Escalate complex or unresolved issues to the internal team as needed
- Maintain accurate and complete records of customer interactions
- Manage and maintain company social media account (content posting, responding to messages/comments) ...
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Posted
11 days ago
Chat Available
Customer Service Officer (Mandarin Speaker)
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Escalate complex or unresolved issues to the internal team as needed
- Maintain accurate and complete records of customer interactions
- Manage and maintain company social media account (content posting, responding to messages/comments) ...
Be an early applicant!
Posted
11 days ago
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
- Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
- Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
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Posted
a month ago
Chat Available
Customer Service Assistant (Mandarin Speaker)
MYR4,000 - MYR4,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer cases and track their progress.
- Understand customer needs and provide appropriate assistance.
- Organize, maintain, and update customer information and records. ...
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Posted
18 days ago
Chat Available
Customer Service Officer (Mandarin & English Speaker)
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide feedback and suggestions for improving customer service processes and procedures
- Maintain a positive, professional, and courteous attitude when interacting with customers
- Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions ...
Be an early applicant!
Posted
11 days ago
Chat Available
Customer Service Executive (Mandarin Speaker)
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Build and maintain good relationships with existing clients.
- Coordinate with the Accounting, Tax, and Company Secretarial teams to resolve client issues.
- Assist in preparing quotations, service information, and other client-related documents. ...
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Posted
17 days ago
Chat Available
Customer Support (Night Shift) - Mandarin Speakers
MYR4,500 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Review attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- • Respond to inbound customer email inquiries in a timely, professional, and efficient manner using agreed-upon procedures.
- • Clarify customer requirements; probe for understanding by thoroughly reading tickets and use decision-support tools and resources to appropriately provide resolution to the customer.
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Posted
6 days ago
Chat Available
Customer Service Officer (Mandarin & English Speaker)
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide feedback and suggestions for improving customer service processes and procedures
- Maintain a positive, professional, and courteous attitude when interacting with customers
- Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions ...
Be an early applicant!
Posted
11 days ago
Customer Service Live Chat (Night Shift)
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
- Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
- Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Be an early applicant!
Posted
11 days ago
Chat Available
Customer Service Officer - Mandarin & English Speaker
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide feedback and suggestions for improving customer service processes and procedures
- Maintain a positive, professional, and courteous attitude when interacting with customers
- Handle inbound customer inquiries and requests via email, and chat, , sometime need to call to customer to providing timely and efficient solutions ...
Be an early applicant!
Posted
16 days ago
Chat Available
Customer Service Officer (Mandarin & English Speaker)
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide feedback and suggestions for improving customer service processes and procedures
- Maintain a positive, professional, and courteous attitude when interacting with customers
- Handle inbound customer inquiries and requests via email, and chat, providing timely and efficient solutions ...
Be an early applicant!
Posted
16 days ago
Chat Available
Customer Service Cum Sales (Tobacco Project) - IMMEDIATE
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up with potential and existing customers to generate sales opportunities and ensure customer satisfaction.
- Resolve customer enquiries, complaints, and issues promptly while delivering excellent customer service.
- Process customer orders, applications, and service requests accurately and efficiently.- Maintain accurate customer records and update information in the system.- Coordinate with internal teams to ensure timely resolution of customer requests.- Ensure compliance with company policies, procedures, and service standards.- Achieve individual and team KPIs, including sales performance, call quality, and customer satisfaction. ...
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Posted
11 days ago
Chat Available
Customer Service Representative (Bilingual - Mandarin & English)
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handling and resolving customer complaints proficiently.
- Displaying a high level of quality and professionalism when dealing with customers.
- Assigns or acts on any required customer follow-up in accordance with Call Centre guidelines. ...
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Posted
16 days ago
Chat Available
Customer Service Admin
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Maintaining customer records and supporting documentation.
- Assisting in administrative and operational tasks to support the Customer Service team.
- What You'll Be Doing ...
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Posted
25 days ago
Chat Available
Customer Service Executive (Mandarin Speaker)
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate records of customer interactions, feedback, and transactions.
- Escalate complex or unresolved issues to the relevant departments when required.
- Follow company policies, SOPs, and service standards at all times. ...
Be an early applicant!
Posted
13 days ago