- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
GSR Solution Malaysia Sdn. Bhd. Hiring! Full Time Customer Support - Arabic in WP Kuala Lumpur, Earn up to MYR 6,000 - Ricebowl
Posted
14 days ago • Closing
2 Oct 2026
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Working Location
Job Description
Requirements
Native Arabic speaker with a bachelor’s degree or higher; proficient in English.
Excellent communication skills with strong empathy.
Prior experience in customer service or the gaming industry preferred.
Competent in MS Office (Word, Excel, etc.).
Candidates must be willing to work on a rotational shift schedule, including weekends and public holidays.
Responsibilities
Deliver customer service to players via live chat, email, tickets, and app‑store reviews to enhance user satisfaction.
Address player inquiries and complaints; escalate to headquarters when necessary.
Gather and summarize player feedback, conduct user research based on business needs.
Support localization tasks such as FAQs, emails, and scripts (English → Arabic).
Benefits
- Annual Leave
- Annual Bonus
- Medical Insurance
- Training Provided
- 5 Working Days
- EPF
- SOCSO
- Medical and Hospitalisation Leave
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.2 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
0.9 km
LRT - BANK RAKYAT BANGSAR
1.2 km
LRT - PASAR SENI
1.2 km
MRT - PASAR SENI
1.2 km
MRL - MAHARAJALELA
1.4 km
MRT - MERDEKA
1.9 km
LRT - MASJID JAMEK
1.9 km
LRT - PLAZA RAKYAT
2.0 km
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