Customer service

Product Knowledge

Market Knowledge ...

Customer service

Product Knowledge

Market Knowledge ...

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Job Requirements ...

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Job Requirements ...

Provides customer service support to the organization.

Ensures and provides quality service to both internal and external customers.

Prepares customer service summary reports. ...

Customer Expectations Management.

Active Listening Skills.

Ability to handle queries and objections in a professional manner. ...

• Develop and maintain effective and professional customer relationships.

• Support account management and transaction processing.

• Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

Handle documents & in charge of billing whenever assigned by HOD

Willing to accept any task assigned by management from time to time

Applicant must be willing to work extra hour and under work stress ...

Responsible for making outbound calls to customers on customer service follow-ups and other related matters.

Responsible for achieving call targets set by the company.

Deliver fast response and consistent service to maintain a close relationship with both new and existing customers. ...

· Quotation Winning Rate

· Customer Liability Management

· Revenue growth of assigned account. ...

• Develop and maintain effective and professional customer relationships.

• Support account management and transaction processing.

• Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

• Develop and maintain effective and professional customer relationships.

• Support account management and transaction processing.

• Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

c) Complete customs clearances, ensuring full compliance to any relevant regulations.

d) Coordinate the routing of import and export with local and oversea agents.

e) Work in a small team, covering all aspects of the forwarding process. ...

Activities of the team may include: • Develop and maintain effective and professional customer relationships. • Support account management and transaction processing. • Provide product and technical support as it relates to customer transactions, customer feedback and other requests. • Liaise with internal and external customer / stakeholders to ensure contractual obligations are achieved and agreed service standards are met. • Responding to customer queries and resolving issues as defined by customer agreement and relevant processes. This is an experienced operational / support role, requiring detailed knowledge of a business process. Assignments are semi-routine in nature, requiring the application and use of previously acquired knowledge. May provide assistance to less experienced staff.Considerable (1-3 years) job-related training and technical or vocational training is required.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. ...

Act as focal point and liaise with customers, partners, engineers and support managers

Assist partners/ prospective partners with questions on the PartnerEmpower program or related tools and trainings. Provide administrative support to both partners and internal Motorola employees.

Make outbound calls as and when required by the Channel, Sales and Marketing teams and in accordance with the PartnerEmpower Program to; profile newly applied partners, welcome newly accepted partners and maintain contact with existing partners at regular intervals. ...

Activities of the team may include:

Develop and maintain effective and professional customer relationships.

Support account management and transaction processing. ...

Activities of the team may include:

Develop and maintain effective and professional customer relationships.

Support account management and transaction processing. ...

Job Description

• Enter data according to the Export Standard Operating Procedure

• Create Quick Booking according to the Booking confirmation in Cargo Wise system. ...

• Develop and maintain effective and professional customer relationships.

• Support account management and transaction processing.

• Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

Work with internal team to regularly review parameter settings in the Webshop.

Effectively manage Webshop orders and price changes for Webshop items.

Ensure customer order data accuracy in the ERP. ...

- Basic salary of RM 3800

- Fixed Language allowance of RM 300.

*Location* : ...

Customer Service /Indoor Sales Coordinator(Based in Bayan Lepas-Penang)

Requirements

Minimium Degree/Diploma or equivalent ...

Develop and maintain effective and professional customer relationships.

Support account management and transaction processing.

Provide product and technical support as it relates to customer transactions, customer feedback and other requests. ...

Pick up trending issues and report them expeditiously to the team leader.

Help with social media coverage of events (e.g. Facebook Live) on-ground or remotely.

Requirements ...