To ensure that processes & equipment within Production operations are operating within the specified Standard Operating Procedures (SOPs) and in safe & good working order.
Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.