Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
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Sales
Construction Industry Knowledge
Business Development
Plastic Raw Materials
Technical Sales
Client Relationship Management
Negotiation
Market Analysis
Sales Management
Team Leadership
Client Relationship
Negotiation Skills
Market Analysis
Sales Strategy
Performance Management
Communication Skills
Problem Solving
Product Knowledge
Forecasting
Business Development
Business Development
Business Development
Sales Management
Team Leadership
Client Relationship
Negotiation Skills
Market Analysis
Sales Strategy
Performance Management
Communication Skills
Problem Solving
Product Knowledge
Forecasting
Business Development
Business Development
Business Development
Product Development
Skincare Formulation
Mandarin Chinese
Market Research
Project Management
Cosmetic Science
Quality Control
Quality Control
Quality Control
Product Development
Skincare Formulation
Mandarin Chinese
Market Research
Project Management
Cosmetic Science
Quality Control
Quality Control
Quality Control
Prioritise and coordinate service jobs in close collaboration with Team Managers to ensure work is executed according to business and customer requirements.
Support the preparation and processing of complex or non-standard quotations for Field Service activities, contributing to service and divisional targets.
Monitor and maintain the service order backlog, ensuring timely follow-up and resolution of outstanding items.
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Relevant experience in sales support, customer service, or administrative roles within professional services, hotels or training environments is beneficial.
Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines are important.
A diploma or bachelor’s degree in Business, Marketing, or a related field is preferred, or equivalent practical experience.
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