Prepare and verify shipping documents such as Commercial Invoice, Packing List, Bill of Lading, Delivery Order, K1/K2, Form D, Form AI, and Certificate of Origin.
Ensure shipping documents and shipment information are accurate and submitted on time.
Monitor shipment status and follow up with forwarders, shipping lines, and customers to ensure timely delivery and clearance.
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Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc)
Report to the Manager – Service on service operations, manufacturing and service activities, both in-house and off-site.
Coordinate closely with Sales, KL Operations, Service Engineers, Manufacturing, Quality, Finance, HR and other relevant departments to ensure smooth service execution.
Review service order transmittals and prepare Sales Orders in SYSPRO, together with the required job documentation and schedules.
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Primary focal point for all contact relating to the injured worker and other stakeholders.
Coordinate, facilitate, and monitor progress in treatment and rehabilitation, including the development of Return-to-Work (RTW) plans through regular liaison with stakeholders and relevant party/medical practitioner.
Provide ongoing follow-up and structured support for employees on repetitive medical or hospitalization leave, ensuring consistent engagement, progress tracking, and close collaboration with stakeholders to drive recovery and sustainable RTW outcomes.
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