Assist with reports covering services performed, maintenance activities completed, vendor activity, open actions, procurement status, invoice matters, and other service-related updates required by the client or account leadership.
Maintain accurate records for work orders, purchase orders, invoices, vendor documents, maintenance reports, inspection records, and other site documentation within designated systems and shared repositories.
Support CMMS and reporting activities by updating administrative fields, tracking work order status, collating completed work evidence, and ensuring records are complete and available for review.
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Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents
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Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents
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Release booking to customer within 1 work day for orders PGI less than 30 days and monitor closely for orders with PGI more than 30 days which booking to release within the KPI
Arrange truck/container with transporter based on free time at least 10 days from empty turn in date to avoid overbook situation. Urgent orders, to communicate with transporter closely.
Monitor empty turn in and laden out closely and follow up for shipping document from customer for custom for declaration, clearance & SI submission to carrier.
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You will be responsible for finding real workplaces where our teams can safely collect egocentric and robot data. This includes researching prospective locations, contacting business owners, conducting site visits, assessing operational suitability, explaining the project, securing participation and coordinating deployments with our internal team.
Suitable workplaces may include workshops, factories, warehouses, farms, laboratories, kitchens, bakeries, retail operations and other environments involving useful manual work.
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Equipment & Asset Management: Update the Facility Equipment Register, track service histories, support preventive and breakdown maintenance records, and assist with asset tagging.
Statutory Compliance & Audits: Monitor the validity of statutory and calibration certificates, keeping records fully prepared for internal and external audits.
Inventory Control: Track spare parts stock movements, handle new assets, and assist with regular stock count activities.
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Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Knowing our services inside and out so that you can answer questions. Processing orders and requests, keeping records of customer interactions and transactions.
Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support.
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