Report to the Manager – Service on service operations, manufacturing and service activities, both in-house and off-site.
Coordinate closely with Sales, KL Operations, Service Engineers, Manufacturing, Quality, Finance, HR and other relevant departments to ensure smooth service execution.
Review service order transmittals and prepare Sales Orders in SYSPRO, together with the required job documentation and schedules.
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Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc)
Primary focal point for all contact relating to the injured worker and other stakeholders.
Coordinate, facilitate, and monitor progress in treatment and rehabilitation, including the development of Return-to-Work (RTW) plans through regular liaison with stakeholders and relevant party/medical practitioner.
Provide ongoing follow-up and structured support for employees on repetitive medical or hospitalization leave, ensuring consistent engagement, progress tracking, and close collaboration with stakeholders to drive recovery and sustainable RTW outcomes.
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The Order Processing Coordinator reports to the Head of Supply Chain and is responsible to ensure that sales orders are processed and delivered to customers in good condition and on schedule through managing schedules, ensuring adequacy of sales-related equipment and/or material and processing of all orders with accuracy and timeliness.
Assist with reports covering services performed, maintenance activities completed, vendor activity, open actions, procurement status, invoice matters, and other service-related updates required by the client or account leadership.
Maintain accurate records for work orders, purchase orders, invoices, vendor documents, maintenance reports, inspection records, and other site documentation within designated systems and shared repositories.
Support CMMS and reporting activities by updating administrative fields, tracking work order status, collating completed work evidence, and ensuring records are complete and available for review.
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Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents
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Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents
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Release booking to customer within 1 work day for orders PGI less than 30 days and monitor closely for orders with PGI more than 30 days which booking to release within the KPI
Arrange truck/container with transporter based on free time at least 10 days from empty turn in date to avoid overbook situation. Urgent orders, to communicate with transporter closely.
Monitor empty turn in and laden out closely and follow up for shipping document from customer for custom for declaration, clearance & SI submission to carrier.
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