Support the response and resolution of priority and major incidents affecting the site.
Assist with device builds, rebuilds, deployment, backups, technology refreshes, and mobile device preparation.
Support local video conferencing, collaboration, and audio-visual technologies, including Microsoft Teams, Zoom, Cisco video conferencing, Office 365, OneDrive, and Box....
To build and maintain strong relationship with key customers, including hospitals, clinics and resellers.
To act as the key escalation point for operational and customer-related issues within the Healthcare Business Unit. (e.g.: order fulfilment, customer complaints, etc.).
To keep abreast on the latest market trends, competitor activities and regulatory developments affecting the healthcare/medical device industry in Malaysia....
Conduct regular safety inspections of the site to identify potential risks or hazards and ensure appropriate safety protocols and risk mitigations are in place.
Provide safety briefing and training to project teams and subcontractors.
Develop, implement and manage emergency response plans and ensure emergency equipment is readily available and maintained....
To optimize service level and ensure regulatory compliance for all products before shipment
Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
Partner with Credit Manager to identify any credit risks and to implement corrective actions....
Provide accurate and in-depth analysis to support strategic sales force structure, initiatives, targeting and incentive compensation program.
Implement, monitor and continuously improve sales capability measurement tools and management reporting.
Review and update SFE training materials for work streams such as call planning, incentive planning and field sales reporting; deliver live training as needed....
Provide administrative support to the CEO, Contract Manager, Assistant Contract Manager, Senior Quantity Surveyor, and Quantity Surveyor in pre-contract and post-contract administration.
Prepare letters, reports, correspondence, and perform general administrative duties such as data entry, filing, photocopying, scanning, and email management.
Act as the meeting secretary by preparing, recording, and maintaining minutes of meetings....