HR Administration
Employee Relations
Recruitment/Talent Acquisition
Onboarding
HRIS Systems
Performance Management
Compliance
English Language
Mandarin
Bahasa Malaysia
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Able to estimate repair cost and job completion time, follow up on work progress and update customers accordingly when technicians discover additional problems.
Able to deliver completed car with explanation work performed.
Able to handle customer complaints and ensures high customer satisfaction standard.
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Documentation: Author and maintain comprehensive project documentation, including the Program Initiation Document (PID) and client-facing project plans.
Primary Interface: Serve as the main point of contact between external clients and the company to manage NPI projects within professional standards and policy frameworks.
Cross-Functional Leadership: Lead, kick off, and facilitate meetings for high-complexity, cross functional, and global core teams.
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