Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
Build and maintain strong, long-lasting relationships with clients by providing exceptional customer service, understanding their evolving requirements, and ensuring their satisfaction.
Build and maintain strong, long-lasting relationships with clients by providing exceptional customer service, understanding their evolving requirements, and ensuring their satisfaction.
Provide timely and accurate project updates to clients regarding production, installation schedules, site progress, and outstanding matters.及时向客户提供准确的项目更新,包括生产进度、安装安排、现场进度及未完成事项。