Order Processing & ERP Management: Receiving and processing sales orders accurately in ERP systems; ensuring data completeness, maintaining master data integrity, and generating order confirmations with complete documentation.
Contract Management & Documentation: Maintaining contract records in contract management systems; tracking milestones, obligations, renewals, and expiry dates; identifying baseline terms, KPI commitments, and potential risks.
Performance Monitoring & KPI Tracking: Monitoring contract performance and service delivery against KPIs; achieving targets on inventory turn, on-time delivery, and NPS; conducting regular customer performance reviews and supporting contract renewals.
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Serve as the primary point of contact for external and internal auditors, as well as tax agents, spearheading the preparation of audit schedules and ensuring efficient statutory audits and tax filings.
Collaborate with the Finance Manager to develop annual budgets and rolling forecasts, ensuring financial alignment with corporate goals.
Conduct comprehensive monthly variance analysis, comparing actual financial performance against budgets to identify key trends and areas for cost optimization.
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Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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Develop relationships with media network; continue to develop platform, publisher, and brand relationships.
Ensure executional excellence and making sure the buyers have everything they need to launch a campaign, flagging any dependencies to clients along the way.
Key driver for media plan output timeliness, accuracy, and innovation
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