Order Processing & ERP Management: Receiving and processing sales orders accurately in ERP systems; ensuring data completeness, maintaining master data integrity, and generating order confirmations with complete documentation.
Contract Management & Documentation: Maintaining contract records in contract management systems; tracking milestones, obligations, renewals, and expiry dates; identifying baseline terms, KPI commitments, and potential risks.
Performance Monitoring & KPI Tracking: Monitoring contract performance and service delivery against KPIs; achieving targets on inventory turn, on-time delivery, and NPS; conducting regular customer performance reviews and supporting contract renewals.
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
...
Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Master Complex Problem Solving: Collaborate with cross-functional teams to diagnose complex network incidents, performing deep root-cause analysis to prevent recurrence
Maximize System Reliability: Define and maintain Service Level Objectives (SLOs) through advanced telemetry and streaming analytics to ensure "five-nines" availability
Influence Strategic Roadmaps: Translate technical roadmaps into business value for stakeholders and steer vendor product evaluations to align with long-term strategy
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Operational Administrative Support: Manage administrative tasks for the COO, including drafting correspondence, document filing, tracking proposals, and preparing agendas, documentation packs, and minutes for meetings.
Diploma or Bachelor’s Degree in Business Administration, Operations Management, or a related field.
1–3 years of experience in an administrative, operations coordinator, or project support role.
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