100+ Chat Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl

Showing 123 jobs results for "chat customer service"
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Chat Available
MYR2,600 - MYR3,500 Per Month
Near Train Station
  • Basic transaction status updates
  • Account-related guidance and FAQs
  • Follow structured SOPs and scripts strictly when assisting customers ...
Posted
25 days ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Near Train Station
  • Basic transaction status updates
  • Account-related guidance and FAQs
  • Follow structured SOPs and scripts strictly when assisting customers ...
Posted
25 days ago
Chat Available
MYR4,300 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Follow up on customer cases and escalate complex issues to the relevant team when necessary.
  • Ensure compliance with company policies, healthcare regulations, and data privacy requirements.
  • Handle customer enquiries through phone calls, live chat, and email in a professional and friendly manner. ...
English Language Cantonese Language
+7

Be an early applicant!

Posted
23 days ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates

George Town, Pulau Pinang

Customer Support Cold Calling
+1
Posted
a month ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates

George Town, Pulau Pinang

Customer Support Cold Calling
+1
Posted
a month ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates

George Town, Pulau Pinang

Customer Support Cold Calling
+1
Posted
a month ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates

George Town, Pulau Pinang

Customer Support Cold Calling
+1
Posted
a month ago
Chat Available
MYR3,500 - MYR3,600 Per Month
Fresh Graduates

George Town, Pulau Pinang

Customer Support Cold Calling
+1
Posted
a month ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
  • Identify and escalate recurring customer issues or feedback to management, contributing to continuous improvement of products and services.
  • Maintain a high level of product knowledge to effectively answer customer questions and recommend appropriate solutions. ...
Customer Support Communication Skills
+3
Posted
11 days ago
Chat Available
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Collaborate with internal teams, including sales and logistics, to resolve complex customer issues and escalate problems when necessary to ensure timely resolution.
  • Identify and escalate recurring customer issues or feedback to management, contributing to continuous improvement of products and services.
  • Maintain a high level of product knowledge to effectively answer customer questions and recommend appropriate solutions. ...
Customer Support Communication Skills
+3
Posted
11 days ago
premium banner
MYR3,500 - MYR3,800 Per Month
WFH

KL City, WP Kuala Lumpur

Near Train Station
  • c. Identify and escalate complex issues to internal teams (tech support, compliance, fraud, etc.) and follow up on unresolved cases.
  • Product Knowledge & User Education
  • a. Maintain an in depth understanding of products and services (spot trading, futures, P2P, staking, etc.). ...
Hindi Language Proficiency Remote Work
+1
Posted
2 days ago
premium banner
MYR3,700 - MYR4,000 monthly
WFH

KL City, WP Kuala Lumpur

Near Train Station
  • Your health and future are covered: premium insurance and full security benefits.
  • We provide dental and optical benefits because your well-being matters.
  • A culture of celebration: regular team events and employee recognition. ...
Mandarin Language Proficiency Live Chat Support
+1
Posted
an hour ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • Develop user stories, reporting requirements, and knowledge management resources to support live chat operations
  • Conduct User Acceptance Testing and manage live chat sessions to build operational competencies
  • Develop and deliver training programmes for Live Chat Agents and establish performance evaluation frameworks and metrics to refine the service model ...
Posted
3 days ago
Undisclosed

Hong Kong

Posted
9 days ago
MYR2,600 - MYR5,150 Per Month

KL City

  • Shift Requirement: Must be flexible to work rotational shifts
  • Shift A: 6:30 AM - 4:00 PM
  • Shift B: 9:30 AM - 7:00 PM ...
Posted
14 days ago
MYR4,500 - MYR6,000 Per Month
  • Monthly KPI Bonus (Team Lead Role)
  • 12 days annual leave + all public holidays (approx. 30 paid days off annually)
  • Complimentary snacks and beverages ...
Posted
18 days ago
MYR4,500 - MYR6,000 Per Month
  • Monthly KPI Bonus (Team Lead Role)
  • 12 days annual leave + all public holidays (approx. 30 paid days off annually)
  • Complimentary snacks and beverages ...
Posted
18 days ago
MYR3,800 - MYR5,500 Per Month
  • Monthly KPI Bonus (Team Lead Role)
  • 12 days annual leave + all public holidays (approx. 30 paid days off annually)
  • Complimentary snacks and beverages ...
Posted
19 days ago
MYR3,800 - MYR5,500 Per Month
  • Monthly KPI Bonus (Team Lead Role)
  • 12 days annual leave + all public holidays (approx. 30 paid days off annually)
  • Complimentary snacks and beverages ...
Posted
19 days ago
Undisclosed

KL City

  • 跨国公司,友好的工作环境。/ MNC and friendly working environment.
  • 能够立即上班,无需通知期 – 2026年8月 / Able to start IMMEDIATELY WIHTOUT NOTICE PERIOD - August 2026
  • 通过聊天和电子邮件渠道提供客户支持(非语音)/ Provide customer support via chat and email channels (non-voice) ...
Posted
a day ago
MYR3,000 - MYR4,000 Per Month

Setia Alam

  • Be Fast
  • Be Accurate
  • Be Sincere ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
  • Build and maintain good relationships with customers by providing friendly and personalized service.
  • Accurately update customer information, enquiries, and order records in the system.
  • Coordinate with internal departments (sales, warehouse, logistics, and marketing) to ensure customer requests are handled promptly. ...
Posted
a month ago
Undisclosed

KL City

  • Monitored chat quality and conducted regular coaching sessions and team huddles to maintain high service standards.
  • Conducted interviews, managed onboarding, and delivered training programs for new joiners.
  • Monitored low CSAT (Customer Satisfaction) scores and provided targeted coaching to agents during Days of Duty (DoD). ...
Posted
25 days ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
10 days ago
SGD12 - SGD12 Per Hour

Singapore

Posted
18 days ago
SGD3,000 - SGD4,000 Per Month

Singapore

  • Ensure effective and timely follow-up as promised to customers / financial representatives
  • Assess appeals and put up recommendation to Managers/Head/HOD
  • Perform additional or overtime duties during operational exigencies when required ...
Posted
24 days ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
18 days ago
Undisclosed

KL City

  • Take ownership of customer concerns and follow through to resolution
  • Identify and suggest process improvements
  • Achieve daily performance KPIs set by the regional team ...
Posted
20 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
24 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
25 days ago