89 Chat Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"chat customer service"
在线客服 Live Chat Customer Service
Confidential
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate closely with internal departments to ensure smooth communication and information flow.
- Provide feedback and suggestions from the customer’s perspective to help improve user experience.
- Complete tasks assigned by supervisors efficiently and with a strong sense of responsibility. ...
Posted
8 hours ago
MYR2,800 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
- Take ownership of customer issues and coordinate with internal teams to ensure timely resolution.
- Manage customer cases and service requests while maintaining accurate records.
- Monitor and track shipments, providing customers with real-time updates. ...
Posted
10 days ago
Customer Service (Live Chat / Email / Call) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
7 hours ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- · Keep records of customer interactions, process customer accounts and file documents
- · Follow communication procedures, guidelines and policies
- · Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; · selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution ...
Posted
3 days ago
Chat Available
Live Chat | Technical Customer Service - English Speaker
MYR2,800 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile ...
Posted
a day ago
Chat Available
Customer Service Agent / Mandarin Speaker / Call Center Executive
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
9 hours ago
Chat Available
Customer Service (Online Sales)
MYR2,000 - MYR3,300 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Submit a daily sales update of the previous day’s performance in the designated WhatsApp group.
- Coordinate with the operations, warehouse, and delivery teams to ensure accurate order processing and timely deliveries.
- Monitor daily orders including payment verification, packing accuracy, and dispatch timing. ...
Be an early applicant!
Posted
9 hours ago
Chat Available
MYR3,500 - MYR4,500
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and assess customers' needs to achieve satisfaction, offering appropriate solutions and alternatives.
- Process orders, forms, applications, and requests accurately and efficiently.
- Follow communication procedures, guidelines, and policies to ensure consistent customer service. ...
Posted
a day ago
Chat Available
Social Media Customer Service - Mandarin & English
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Document customer interactions, feedback, and resolutions in the CRM system, contributing to a comprehensive knowledge base.
- Collaborate with internal teams (e.g., marketing, product development) to share customer insights and improve service offerings.
- Assist in developing and implementing social media customer service strategies to enhance user experience and brand loyalty. ...
Be an early applicant!
Posted
a day ago
Chat Available
Customer Service Representatives Mandarin Speaker
MYR4,500 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- You can connect with me directly on WhatsApp me on +60 174892164 for more details.
Posted
2 days ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Educate customers on self-service options and digital banking tools to enhance their banking experience and reduce call volume.
- Process customer requests such as fund transfers, bill payments, and account updates with a high degree of accuracy and attention to detail.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system. ...
Posted
4 days ago
MYR2,400 - MYR2,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
24 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Accurately document all customer interactions, requests, and feedback in the company's CRM system, ensuring data integrity and easy retrieval.
- Collaborate with internal teams to ensure seamless service delivery and address complex customer needs.
- Proactively identify opportunities to improve customer service processes and contribute to the overall efficiency of the support function. ...
Posted
3 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Ensure a high level of customer satisfaction through excellent service and timely follow-up.
- Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.
- Manage a high volume of incoming calls, chats, and messages across various platforms. ...
Posted
2 days ago
Chat Available
Ecommerce Customer Service
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
a day ago
Chat Available
Customer Service Executive (Online Gaming)
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor player activities and report suspicious behavior, bugs, or violations of platform policies.
- Escalate complex issues to relevant departments such as Technical Support, Operations, or Risk Management.
- Maintain accurate records of customer interactions and resolutions in the system. ...
Posted
a day ago
Online Sales Advisor（线上销售顾问）
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Arrange customer appointments or showroom visits
- Maintain good customer relationships and ensure customer satisfaction
- No cold calling ...
Be an early applicant!
Posted
2 days ago
MYR8,000 - MYR8,350 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor pending tickets and ensure timely resolution per SLAs.
- Provide regular updates to customers until issues are fully resolved.
- Maintain accurate logs of customer interactions and resolutions. ...
Posted
5 days ago
Chat Available
MYR4,000 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Conduct outbound calls to resolve more complex or dynamic customer issues
- Deliver high-quality service to reduce repeat contacts and escalations
- Provide feedback on processes, systems, and services to improve workflow and customer experience ...
Be an early applicant!
Posted
21 hours ago
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
- Prepare quotations, follow up on approvals, and close sales
- Coordinate with internal design and production teams to ensure smooth order execution
- Maintain customer records, sales pipeline, and basic reporting ...
Posted
a day ago
Chat Available
MYR800 - MYR1,200 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Collaborate with internal teams to escalate complex customer issues and ensure prompt resolution, contributing to a seamless customer experience.
- Proactively identify opportunities to improve customer service processes and contribute to the development of training materials or FAQs.
- Gain a comprehensive understanding of the company's service offerings to effectively answer customer questions and provide relevant solutions. ...
Posted
22 days ago
Chat Available
MYR2,800 - MYR3,800 Per Hour
Near Train Station
- Provide product information and recommendations to customers, leveraging product knowledge to assist them in making informed purchasing decisions.
- Maintain a high level of product knowledge and company policies to accurately answer customer questions and provide appropriate solutions.
- Collaborate with the sales and marketing teams to gather customer feedback and identify areas for service improvement. ...
Posted
18 days ago
Work From Home - 金融科技中英文客服 Fintech Customer Support (Mandarin & English)
MYR3,700 - MYR4,000 monthly
WFH
KL City, WP Kuala Lumpur
Near Train Station
- Your health and future are covered: premium insurance and full security benefits.
- We provide dental and optical benefits because your well-being matters.
- A culture of celebration: regular team events and employee recognition. ...
Posted
2 days ago
Customer Service Executive
MYR1,900 - MYR2,000 Per Month
Fresh Graduates
- • Assist clients with:
- • CRM setup and basic configurations
- • Automation workflows ...
Posted
a day ago
Chat Available
MYR2,000 - MYR3,300 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Submit a daily sales update of the previous day’s performance in the designated WhatsApp group.
- Coordinate with the operations, warehouse, and delivery teams to ensure accurate order processing and timely deliveries.
- Monitor daily orders including payment verification, packing accuracy, and dispatch timing. ...
Be an early applicant!
Posted
2 days ago
MYR2,000 - MYR5,000 Per Month
+Additional Compensation
WFH
Petaling, WP Kuala Lumpur
Near Train Station
- Escalate complex issues to the appropriate internal teams or supervisors when necessary, ensuring clear communication and follow-up to resolution.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system.
- Proactively identify opportunities to improve the customer experience and contribute to team goals by sharing insights and feedback. ...
Posted
a month ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
2 days ago
Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
2 days ago
MYR4,500 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- You can connect with me directly on WhatsApp me on +60 174892164 for more details.
Posted
3 days ago
MYR4,500 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Highly Preferred Immediate Joiners
- Training will be provided
- You can connect with me directly on WhatsApp me on +60 174892164 for more details.
Posted
3 days ago