Establish, implement, and continuously improve business processes, policies, standard operating procedures (SOPs), and operational systems.
Analyze workflows, resource utilization, facility layout, and equipment efficiency to drive productivity improvements and operational excellence.
Collaborate closely with operations teams to maintain product quality standards and address customer feedback, complaints, and continuous improvement opportunities.
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Develop, implement, enforce, and evaluate business process, policies, standard operating procedures and operating systems.
Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
Work closely with operation department to ensure proper food presentation and excellent quality of products. Investigates outlet’s feedback/complaint and look for solutions and continuous improvement.
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