Last level of recovery in case of problem met by staffs / executive, responsible to prepare reports required by the management, ensure overheads are kept low, zero liabilities and ensure compliance with statutory requirements.
Ensure adequate documentation procedures are maintained and approved procedures are followed in regards to operation, finance and administrative matters.
Supervise and provide control for the distribution of rate card to sales team.
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Support Air Freight product and capacity management methods focusing on increasing effectiveness and efficiency
Support team members with timely monitoring and accurate updating of products (Track & Trace covering KUL & PEN station). Updating & working closely with CS Team of any irregularity.
Communicate information that requires little explanation or interpretation.
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