Collaborate with Marketing Team to translate technical product features into compelling customer-relevant benefits.
Collaborate with Commercial team to plan and execute new product launch activities, ensuring effective product positioning, sales readiness, and customer engagement.
Develop and continuously enhance learning programs that strengthen business partners' product knowledge, recommendation confidence, consultation workflows and commercial capabilities to support business growth
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Collaborate with Marketing Team to translate technical product features into compelling customer-relevant benefits.
Collaborate with Commercial team to plan and execute new product launch activities, ensuring effective product positioning, sales readiness, and customer engagement.
Develop and continuously enhance learning programs that strengthen business partners' product knowledge, recommendation confidence, consultation workflows and commercial capabilities to support business growth
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Pipeline Management: Manage the full sales cycle from lead generation to closing, ensuring an accurate forecast for the quarter and fiscal year.
Relationship Management: Build and maintain trusted relationships with key decision-makers and technical champions, including C-level executives.
Cross-functional Collaboration: Partner with Account Managers, Business Development Managers, and Pre-Sales Technical Support Engineers to deliver comprehensive, integrated solutions.
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To provide excellent, efficient and consistent level of service to customers.
Drive initiatives to maintain, develop and enhance the outlet's image and branding in terms of customer service, quality of food and beverage, and dining atmosphere.
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Quality Control: Follow standard operating procedures for coffee preparation, cleanliness, and presentation. Maintain a high level of consistency and quality in every beverage served.
Equipment Maintenance: Ensure coffee machines and other equipment are clean, well-maintained, and operating efficiently. Report any issues to the management team.
Team Collaboration: Work closely with other team members to maintain a smooth workflow and a positive work environment. Assist in training new baristas when needed.
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