Coordinate tooling, process trials, sample submissions, product fitting, functional testing, and engineering changes.
Work closely with Production, Quality, Engineering, Procurement, Tooling, suppliers, and other cross-functional teams to ensure smooth project implementation.
Monitor project progress, resolve technical issues, and provide regular project status updates to customers and internal stakeholders.
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Sales & Performance – Drive outlet sales, achieve revenue targets and monitor overall business performance.
Cost & Inventory – Monitor labour costs, operating expenses, stock levels and inventory to control outlet costs effectively.
Quality & Compliance – Maintain high food, beverage and service standards while ensuring compliance with hygiene, health, safety and company policies.
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Identify and resolve daily production, quality, machine and process issues by working closely with Engineering, Quality, Planning, Technical and Management teams.
Conduct shift meetings and ensure proper handover of production status, issues and follow-up actions between shifts.
Prepare and review daily production reports, monitor key performance indicators and escalate issues requiring further action.
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