Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
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Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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Prepare and process shipping documentation, including Bill of Lading (B/L), Commercial Invoice, Packing List, Certificate of Origin (CO), Shipping Instructions (SI), and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment progress, vessel schedules, ETA/ETD, and provide timely updates to customers.
...
Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements.
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Events, Activations & Business EngagementsCoordinate and oversee events, activations, launches and business engagement activities to strengthen project visibility, brand positioning and commercial impact.
Cross-Functional CoordinationAct as the key connector between project, marketing, leasing, vendors, tenants and management teams to ensure smooth communication, timely follow-up and effective execution.
You will play a key role in connecting internal teams, external partners, tenants, vendors and management to drive business growth, enhance project value and ensure smooth execution of commercial initiatives.
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Ensure accurate documentation and timely processing of service-related claims.
Coordinate exchange and replacement cases, including internal applications, stock availability checks, Sales Order (SO) and Delivery Order (DO) creation, and delivery follow-up.
Monitor case status and ensure timely completion of service requests.
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