500+ BPO Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 520 jobs results for "bpo"

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Chat Available
MYR5,000 - MYR5,500 Per Month

George Town, Pulau Pinang

  • Handle escalations and ensure timely issue resolution.
  • Perform root cause analysis (RCA) and implement improvement plans.
  • Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...
Human Resources Management Team Leadership
+8
Posted
23 days ago
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answers phone calls, emails and Chat from Customers on Social Media.
  • Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
  • Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Customer Service Mandarin Chinese
+4
Posted
a month ago
Chat Available
MYR5,000 - MYR5,500 Per Month

George Town, Pulau Pinang

  • Handle escalations and ensure timely issue resolution.
  • Perform root cause analysis (RCA) and implement improvement plans.
  • Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...
Human Resources Management Team Leadership
+8
Posted
23 days ago
Chat Available
MYR5,000 - MYR5,500 Per Month

George Town, Pulau Pinang

  • Handle escalations and ensure timely issue resolution.
  • Perform root cause analysis (RCA) and implement improvement plans.
  • Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...
Human Resources Management Team Leadership
+8
Posted
23 days ago
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answers phone calls, emails and Chat from Customers on Social Media.
  • Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
  • Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Customer Service Mandarin Chinese
+4
Posted
a month ago
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answers phone calls, emails and Chat from Customers on Social Media.
  • Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
  • Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Customer Service Mandarin Chinese
+4
Posted
a month ago

DHL Global Forwarding

Undisclosed
  • Support the creation and delivery of training materials, broadcasts and awareness campaigns on Integrated Management System (IMS), quality and environmental topics for employees.
  • Collaborate with team members on special projects or assignments related to quality and environmental initiatives.
  • Maintain accurate and organized documentation related to quality and environmental activities. ...
Posted
a day ago
Undisclosed
  • Support the creation and delivery of training materials, broadcasts and awareness campaigns on Integrated Management System (IMS), quality and environmental topics for employees.
  • Collaborate with team members on special projects or assignments related to quality and environmental initiatives.
  • Maintain accurate and organized documentation related to quality and environmental activities. ...
Posted
19 hours ago
Undisclosed

KL City

  • Provide transparent, data-driven reporting to internal stakeholders on vendor performance.
  • Build and maintain strong working relationships with BPO partners to ensure accountability and effective communication.
  • 1–2 years of experience in BPO operations, telesales support, merchant management, or a related commercial function. ...
Posted
13 days ago
Undisclosed

KL City

  • Review operational data accuracy prior to financial reporting, minimizing discrepancies and enhancing reliability of financial statements
  • Act as the point of contact for clients, maintaining proactive and clear communication on operational matters, onboarding, and ongoing service delivery
  • Engage regularly with clients and internal stakeholders, ensuring issues are surfaced early and managed effectively ...
Posted
5 days ago
Undisclosed

KL City

  • Career development opportunities
  • Build and maintain strong working relationships, utilising effective communication, with colleagues, Vendors, Functional Owners and GRS support teams, such as Risk and Procurement.
  • Act as the primary relationship manager, responsible for developing and implementing strategic standards and procedures to ensure relationship effectiveness. ...
Posted
11 days ago

ACUTUS CORPORATE SERVICES PTE. LTD.

SGD3,500 - SGD4,500 Per Month

Singapore

  • Undertake any other ad-hoc assignments
  • Minimum Diploma in Accounting or its equivalent
  • At least 3 years of relevant experience with public accounting firms or in similar capacity ...
Posted
21 days ago
SGD16,667 - SGD20,833 Per Month
WFH

Remote

  • Location: Work From Home (Candidates based in Noida preferred)
  • Experience: 1–2 Years
  • Qualification: Graduate (Any Stream) ...
Posted
2 days ago
MYR3,500 - MYR4,500 Per Month

KL City

  • Conduct intraday performance monitoring, track key metrics (e.g., service level, occupancy, adherence), and make real-time adjustments to address volume fluctuations.
  • Collaborate closely with operations, team leaders, and other stakeholders to address workforce-related challenges and improve overall performance.
  • Manage monthly payroll processing, including attendance tracking, overtime calculations, and ensuring accuracy in payroll-related data. ...
Posted
6 days ago
Undisclosed

KL City

  • Work with partners and internal teams to align on campaign execution and promotional activities.
  • Assists affiliates to understand Shopee tools, features, and best practices to drive their success.
  • Coordinate with teams (e.g., marketing, analytics, product) to resolve issues and support smooth operations. ...
Posted
10 days ago
Undisclosed

Singapore

  • Implement and optimise customer service processes including chat-bot and AI in alignment with company goals.
  • Monitor and analyse customer feedback to identify improvement opportunities.
  • Maintaining good relationship with BPO clients and explore business opportunities. ...
Posted
12 days ago
Undisclosed
  • Ensure correct data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
  • Ensure correct data is captured for shipment movement through the Network in accordance to Global SOP and compliance to Customs requirements.
  • Ensure correct data is captured for track and trace functions. ...
Posted
19 days ago
Undisclosed
  • Ensure correct data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
  • Ensure correct data is captured for shipment movement through the Network in accordance to Global SOP and compliance to Customs requirements.
  • Ensure correct data is captured for track and trace functions. ...
Posted
19 days ago
Undisclosed

KL City

  • Act as the primary liaison between the company and external agencies, ensuring seamless communication and service delivery.
  • Monitor and assess agency performance regularly to ensure service quality meets business expectations.
  • Oversee full contract lifecycle management together with the legal team, including onboarding of new vendors, negotiation, and execution of agreements with agencies. ...
Posted
7 days ago
SGD5,000 - SGD5,000 Per Month

Singapore

  • The Global BPO Treasury –ASIA operationsaims atproviding internal consulting services, technical and functional support toFinance departments of LDC. He or she will be accountable for the following activities:
  • Project Management/Regional coordination (20%)
  • ·       Lead the local project team for Australia project from the Singapore Head desk, and support to make sure they comply with the treasury and accounting core model ...
Posted
a day ago
MYR2,100 - MYR4,500 Per Month

KL City

  • Manage Accounts Receivable (AR) and Accounts Payable (AP)
  • Prepare invoicing, payment schedules, and follow up on collections
  • Perform monthly bank reconciliations ...
Posted
21 days ago
Undisclosed

KL City

  • Maintain backlog at optimal levels while ensuring consistent achievement of end-to-end agent performance targets.
  • Lead regular (bi-weekly) business reviews with BPO partners to evaluate performance, address gaps, and drive continuous improvement.
  • Oversee contract governance, ensuring full compliance with agreed terms, and address any gaps related to contract adherence or service delivery. ...
Posted
15 days ago
MYR8,000 - MYR10,000 Per Month
  • Monitor and analyze operational metrics including Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Call Resolution (FCR), and Customer Satisfaction (CSAT).
  • Identify and implement process improvements to enhance operational efficiency and service performance.
  • Drive initiatives that improve productivity, customer experience, and operational effectiveness. ...
Posted
3 days ago
Undisclosed

Singapore

  • Track manpower utilization and recommend workforce optimization initiatives to improve productivity and cost efficiency.
  • Act as the primary point of contact for all BPO vendors supporting warehouse operations.
  • Source, evaluate, and onboard new BPO vendors to ensure sufficient manpower supply and business continuity. ...
Posted
5 days ago
Undisclosed

KL City

  • Act as the primary liaison between the company and external agencies, ensuring seamless communication and service delivery.
  • Monitor and assess agency performance regularly to ensure service quality meets business expectations.
  • Oversee full contract lifecycle management together with the legal team, including onboarding of new vendors, negotiation, and execution of agreements with agencies. ...
Posted
21 days ago
MYR12,000 - MYR15,000 Per Month

KL City

  • High-volume retail transactions (sales, returns, promotions)
  • Structured manufacturing finance processes (costing, inventory, procurement)
  • Manage end-to-end F&A processes and month-end close: ...
Posted
21 days ago
MYR12,000 - MYR15,000 Per Month

KL City

  • High-volume retail transactions (sales, returns, promotions)
  • Structured manufacturing finance processes (costing, inventory, procurement)
  • Manage end-to-end F&A processes and month-end close: ...
Posted
21 days ago
Undisclosed

KL City

  • Maintain and update candidate records in the Applicant Tracking System (ATS).
  • Build and maintain talent pipelines for current and future hiring needs.
  • Assist with job postings and employer branding initiatives. ...
Posted
4 days ago
Undisclosed

KL City

  • Soft Skills: Strategic thinking, exceptional communication, and the ability to collaborate effectively with cross-functional teams in a fast-paced environment.
  • Coding: Proficient in at least one high-level programming language (e.g., Python, Go, C++, or Java) and shell scripting. Strong understanding of data structures and algorithms.
  • Systems: Strong understanding of Linux operating systems and open-source technologies and a solid understanding of network architecture. ...
Posted
21 days ago