500+ BPO Jobs in Malaysia | Job Vacancies | June 2026

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Showing 520 jobs results for "bpo"

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HR Services Team Lead HR Services Team Lead

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Handle escalations and ensure timely issue resolution.
Perform root cause analysis (RCA) and implement improvement plans.
Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...

Human Resources Management Team Leadership

Posted

23 days ago

Customer Care Specialist (Mandarin) Customer Care Specialist (Mandarin)

Agensi Pekerjaan Mango Global Technologies Sdn. Bhd.

MYR4,500 - MYR5,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Answers phone calls, emails and Chat from Customers on Social Media.
Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
Help Customers with issues related to the service and solve the customer's problems to the best of your ability.

Customer Service Mandarin Chinese

Posted

a month ago

Chat Available

HR Operations Team Lead HR Operations Team Lead

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Handle escalations and ensure timely issue resolution.
Perform root cause analysis (RCA) and implement improvement plans.
Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...

Human Resources Management Team Leadership

Posted

23 days ago

Chat Available

Human Resources Team Lead Human Resources Team Lead

Arvion Services Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Full Time

George Town, Pulau Pinang

Handle escalations and ensure timely issue resolution.
Perform root cause analysis (RCA) and implement improvement plans.
Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...

Human Resources Management Team Leadership

Posted

23 days ago

Customer Service Associate (Mandarin) Customer Service Associate (Mandarin)

Agensi Pekerjaan Mango Global Technologies Sdn. Bhd.

MYR4,500 - MYR5,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Answers phone calls, emails and Chat from Customers on Social Media.
Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
Help Customers with issues related to the service and solve the customer's problems to the best of your ability.

Customer Service Mandarin Chinese

Posted

a month ago

Bilingual Customer Service Representative (Mandarin) Bilingual Customer Service Representative (Mandarin)

Agensi Pekerjaan Mango Global Technologies Sdn. Bhd.

MYR4,500 - MYR5,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Answers phone calls, emails and Chat from Customers on Social Media.
Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
Help Customers with issues related to the service and solve the customer's problems to the best of your ability.

Customer Service Mandarin Chinese

Posted

a month ago

Intern, BPO Intern, BPO

DHL Global Forwarding

Undisclosed

Full Time

Subang Jaya

Support the creation and delivery of training materials, broadcasts and awareness campaigns on Integrated Management System (IMS), quality and environmental topics for employees.
Collaborate with team members on special projects or assignments related to quality and environmental initiatives.
Maintain accurate and organized documentation related to quality and environmental activities. ...

Posted

a day ago

Intern, BPO Intern, BPO

DHL

Undisclosed

Internship

Subang Jaya

Support the creation and delivery of training materials, broadcasts and awareness campaigns on Integrated Management System (IMS), quality and environmental topics for employees.
Collaborate with team members on special projects or assignments related to quality and environmental initiatives.
Maintain accurate and organized documentation related to quality and environmental activities. ...

Posted

19 hours ago

BPO Performance Specialist BPO Performance Specialist

Foodpanda

Undisclosed

Full Time

KL City

Provide transparent, data-driven reporting to internal stakeholders on vendor performance.
Build and maintain strong working relationships with BPO partners to ensure accountability and effective communication.
1–2 years of experience in BPO operations, telesales support, merchant management, or a related commercial function. ...

Posted

13 days ago

Business Process Outsourcing Manager Business Process Outsourcing Manager

Linnovate Partners

Undisclosed

Full Time

KL City

Review operational data accuracy prior to financial reporting, minimizing discrepancies and enhancing reliability of financial statements
Act as the point of contact for clients, maintaining proactive and clear communication on operational matters, onboarding, and ongoing service delivery
Engage regularly with clients and internal stakeholders, ensuring issues are surfaced early and managed effectively ...

Posted

5 days ago

BPO Vendor Relationship Manager BPO Vendor Relationship Manager

Liberty In Asia Pacific

Undisclosed

Full Time

KL City

Career development opportunities
Build and maintain strong working relationships, utilising effective communication, with colleagues, Vendors, Functional Owners and GRS support teams, such as Risk and Procurement.
Act as the primary relationship manager, responsible for developing and implementing strategic standards and procedures to ensure relationship effectiveness. ...

Posted

11 days ago

ACCOUNTS SENIORS (BPO) ACCOUNTS SENIORS (BPO)

ACUTUS CORPORATE SERVICES PTE. LTD.

SGD3,500 - SGD4,500 Per Month

Full Time

Singapore

Undertake any other ad-hoc assignments
Minimum Diploma in Accounting or its equivalent
At least 3 years of relevant experience with public accounting firms or in similar capacity ...

Posted

21 days ago

International BPO Recruiter (Work From Home) International BPO Recruiter (Work From Home)

Manjeet Singh (Proprietor Of Talent Unlimited)

SGD16,667 - SGD20,833 Per Month

Internship, Work from Home

WFH

Remote

Location: Work From Home (Candidates based in Noida preferred)
Experience: 1–2 Years
Qualification: Graduate (Any Stream) ...

Posted

2 days ago

Workforce management executive (BPO Background) Workforce management executive (BPO Background)

Transcosmos Malaysia Sdn Bhd

MYR3,500 - MYR4,500 Per Month

Full Time

KL City

Conduct intraday performance monitoring, track key metrics (e.g., service level, occupancy, adherence), and make real-time adjustments to address volume fluctuations.
Collaborate closely with operations, team leaders, and other stakeholders to address workforce-related challenges and improve overall performance.
Manage monthly payroll processing, including attendance tracking, overtime calculations, and ensuring accuracy in payroll-related data. ...

Posted

6 days ago

BPO Management (Affiliates Acquisition - Operations) BPO Management (Affiliates Acquisition - Operations)

Shopee

Undisclosed

Full Time

KL City

Work with partners and internal teams to align on campaign execution and promotional activities.
Assists affiliates to understand Shopee tools, features, and best practices to drive their success.
Coordinate with teams (e.g., marketing, analytics, product) to resolve issues and support smooth operations. ...

Posted

10 days ago

BPO Customer Service Lead - Fintech BPO Customer Service Lead - Fintech

Michael Page

Undisclosed

Full Time

Singapore

Implement and optimise customer service processes including chat-bot and AI in alignment with company goals.
Monitor and analyse customer feedback to identify improvement opportunities.
Maintaining good relationship with BPO clients and explore business opportunities. ...

Posted

12 days ago

Agent - Global BPO (Contract) Agent - Global BPO (Contract)

DHL

Undisclosed

Full Time

Petaling Jaya

Ensure correct data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
Ensure correct data is captured for shipment movement through the Network in accordance to Global SOP and compliance to Customs requirements.
Ensure correct data is captured for track and trace functions. ...

Posted

19 days ago

Agent - Global BPO (Contract) Agent - Global BPO (Contract)

DHL Express

Undisclosed

Full Time

Petaling Jaya

Ensure correct data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
Ensure correct data is captured for shipment movement through the Network in accordance to Global SOP and compliance to Customs requirements.
Ensure correct data is captured for track and trace functions. ...

Posted

19 days ago

BPO HR Recruiter (6 months Contract) BPO HR Recruiter (6 months Contract)

Shopee

Undisclosed

Full Time

KL City

Act as the primary liaison between the company and external agencies, ensuring seamless communication and service delivery.
Monitor and assess agency performance regularly to ensure service quality meets business expectations.
Oversee full contract lifecycle management together with the legal team, including onboarding of new vendors, negotiation, and execution of agreements with agencies. ...

Posted

7 days ago

Global BPO Treasury – ASIA operations Global BPO Treasury – ASIA operations

LOUIS DREYFUS COMPANY ASIA PTE. LTD.

SGD5,000 - SGD5,000 Per Month

Full Time

Singapore

The Global BPO Treasury –ASIA operationsaims atproviding internal consulting services, technical and functional support toFinance departments of LDC. He or she will be accountable for the following activities:
Project Management/Regional coordination (20%)
· Lead the local project team for Australia project from the Singapore Head desk, and support to make sure they comply with the treasury and accounting core model ...

Posted

a day ago

ACCOUNTANT (BPO - CLIENT PLACEMENT ACCOUNTANT (BPO - CLIENT PLACEMENT

SIC ADVISORY

MYR2,100 - MYR4,500 Per Month

Full Time

KL City

Manage Accounts Receivable (AR) and Accounts Payable (AP)
Prepare invoicing, payment schedules, and follow up on collections
Perform monthly bank reconciliations ...

Posted

21 days ago

BPO Management Executive (1-year Contract) BPO Management Executive (1-year Contract)

Shopee

Undisclosed

Full Time

KL City

Maintain backlog at optimal levels while ensuring consistent achievement of end-to-end agent performance targets.
Lead regular (bi-weekly) business reviews with BPO partners to evaluate performance, address gaps, and drive continuous improvement.
Oversee contract governance, ensuring full compliance with agreed terms, and address any gaps related to contract adherence or service delivery. ...

Posted

15 days ago

Mandarin Speaker BPO Call Center Manager at PJ Mandarin Speaker BPO Call Center Manager at PJ

JEV Management & Trading

MYR8,000 - MYR10,000 Per Month

Full Time

Petaling Jaya

Monitor and analyze operational metrics including Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Call Resolution (FCR), and Customer Satisfaction (CSAT).
Identify and implement process improvements to enhance operational efficiency and service performance.
Drive initiatives that improve productivity, customer experience, and operational effectiveness. ...

Posted

3 days ago

Senior - Human Resource Executive (BPO Workforce - Vendor Management) Senior - Human Resource Executive (BPO Workforce - Vendor Management)

Foodmax

Undisclosed

Full Time

Singapore

Track manpower utilization and recommend workforce optimization initiatives to improve productivity and cost efficiency.
Act as the primary point of contact for all BPO vendors supporting warehouse operations.
Source, evaluate, and onboard new BPO vendors to ensure sufficient manpower supply and business continuity. ...

Posted

5 days ago

BPO HR Recruiter (6 months Contract) BPO HR Recruiter (6 months Contract)

Shopee

Undisclosed

Full Time

KL City

Act as the primary liaison between the company and external agencies, ensuring seamless communication and service delivery.
Monitor and assess agency performance regularly to ensure service quality meets business expectations.
Oversee full contract lifecycle management together with the legal team, including onboarding of new vendors, negotiation, and execution of agreements with agencies. ...

Posted

21 days ago

Finance - Dispute Manager - BPO - Shared Services Finance - Dispute Manager - BPO - Shared Services

Mango Global

MYR12,000 - MYR15,000 Per Month

Full Time

KL City

High-volume retail transactions (sales, returns, promotions)
Structured manufacturing finance processes (costing, inventory, procurement)
Manage end-to-end F&A processes and month-end close: ...

Posted

21 days ago

Finance - Dispute Manager - BPO - Shared Services Finance - Dispute Manager - BPO - Shared Services

Mango Global

MYR12,000 - MYR15,000 Per Month

Full Time

KL City

High-volume retail transactions (sales, returns, promotions)
Structured manufacturing finance processes (costing, inventory, procurement)
Manage end-to-end F&A processes and month-end close: ...

Posted

21 days ago

Talent Acquisition Associate | BPO Industry | Kuala Lumpur Talent Acquisition Associate | BPO Industry | Kuala Lumpur

Arvion Services

Undisclosed

Full Time

KL City

Maintain and update candidate records in the Applicant Tracking System (ATS).
Build and maintain talent pipelines for current and future hiring needs.
Assist with job postings and employer branding initiatives. ...

Posted

4 days ago

Business Development Manager (Global CX and BPO) Business Development Manager (Global CX and BPO)

Michael Page

Undisclosed

Full Time

Hong Kong

Posted

9 days ago

Site Reliability Engineering (SRE) - BPO - Kuala Lumpur Site Reliability Engineering (SRE) - BPO - Kuala Lumpur

Teleperformance

Undisclosed

Full Time

KL City

Soft Skills: Strategic thinking, exceptional communication, and the ability to collaborate effectively with cross-functional teams in a fast-paced environment.
Coding: Proficient in at least one high-level programming language (e.g., Python, Go, C++, or Java) and shell scripting. Strong understanding of data structures and algorithms.
Systems: Strong understanding of Linux operating systems and open-source technologies and a solid understanding of network architecture. ...

Posted

21 days ago