500+ BPO Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
Showing 533 jobs results for
"bpo"
Marketing Executive 市场营销执行员 (Cantonese Speaker)
MYR3,000 - MYR4,000 Per Month
Near Train Station
- 协调及执行线上与线下的宣传活动及推广项目
- 支持品牌发展及客户互动推广活动，包括参与贸易展览会
- 管理社交媒体平台及数码营销渠道 ...
Be an early applicant!
Posted
2 days ago
Chat Available
Up to MYR10 Per Hour
Fresh Graduates
Near Train Station
- Performance Excellence:Consistently meet or exceed campaign-specific Key Performance Indicators (KPIs), includingAverage Handling Time (AHT), Answer Rate, and Quality Assurance (QA) scores.
- Data Integrity: Strictly adhere to data security protocols to ensure the confidentiality of customer databases and sensitive project information
- Omnichannel Support:Manage inbound and outbound customer interactions viavoice calls, emails, and live chat systems. ...
Posted
3 days ago
Chat Available
Customer Service Specialist (Mandarin Speaker)
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and escalate issues appropriately.
- Compose thoughtful and accurate messages or customize prepared responses to customer emails.
- Research information and troubleshoot problems using available resources. ...
Posted
2 days ago
MYR2,400 - MYR2,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Be an early applicant!
Posted
18 days ago
Part-Time Customer Service Specialist (Gaming)
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- • Respond to player queries with clear, concise, and helpful communication through our ticketing system.
- • Identify complex issues that require escalation and work closely with technical and development teams to ensure timely resolutions.
- • Update and maintain internal knowledge base articles, FAQs, and guides based on recurring player issues or new game updates. ...
Posted
3 days ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
Posted
a month ago
Chat Available
Freelance Thai Interpreter (Part-time / Ad Hoc – Travel Assignment)
MYR500 - MYR600 Per Day
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Support with basic coordination and communication when required
- Part-time / One-time assignment
- Based on travel schedule (dates to be confirmed) ...
Be an early applicant!
Posted
21 days ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates
George Town, Pulau Pinang
Be an early applicant!
Posted
a month ago
Outbound Sales Representative - No Night Shift (Working Hours 9-6pm)
MYR2,500 - MYR3,000 monthly
KL City, WP Kuala Lumpur
Near Train Station
- Work hours: 9:00 AM to 6:00 PM (Monday-Friday)
- Work location: Menara Ken, TTDI
- Commission based on monthly sales targets ...
Posted
3 days ago
Chat Available
Company Confidential
MYR18 - MYR25 hourly
+Additional Compensation
- Perform light housekeeping duties such as sweeping, mopping, wiping, and tidying
- Assist with laundry, folding clothes, and basic home organization
- Help prepare simple meals or drinks when needed ...
Posted
2 months ago
Lead Generation Specialist
MYR2,700 - MYR2,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain and update lead information in CRM systems
- Research and identify potential leads
- Call customer and promote New eVolve / Mobile / Telephony product and convert to potential leads to sales agent to follow up ...
Be an early applicant!
Posted
a day ago
Inbound Telemarketer Executive
MYR2,500 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Upsell and cross-sell relevant financial solutions when appropriate
- Build and maintain strong customer relationships through professional communication
- Handle customer objections and provide effective solutions ...
Posted
a day ago
中文&粵語客服 - Customer Service Executive (Mandarin & Cantonese Speaker)
MYR3,000 - MYR3,500 Per Month
Near Train Station
- • Retrieve customer agreement on cost coverage, if no contract exists.
- • Identify and escalate situations requiring urgent attention.
- • Inform Line Manager or dedicated IRM team in case of customer escalations. ...
Posted
a day ago
MYR2,200 - MYR3,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To explain product/services to customers in details and convert potential leads to sales.
- Answer inquiries from customers related to sales presentation.
- To meet sales target consistently based on the project assigned. ...
Posted
a day ago
Executive/Team Lead, Payroll
MYR4,500 - MYR6,000 Per Month
Near Train Station
- Act as escalation point for complex payroll issues and client's queries.
- Ensure compliance with up to date statutory regulations and support audits.
- Maintain data accuracy in payroll/HRIS systems. ...
Posted
21 hours ago
Quality Assurance Executive
MYR3,000 - MYR4,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Working hours:
- 9:00am - 6:00pm
- Monday - Friday ...
Posted
2 days ago
MYR3,000 - MYR3,100 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Validate that cases are: Resolved at L1 where applicable, Escalated to L2/L3 accurately and timely
- Manage L1 escalations (within BPO scope only) before routing to internal teams
- Conduct daily briefings, coaching, and performance reviews ...
Be an early applicant!
Posted
18 days ago
MYR3,200 - MYR5,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- - Adhere to schedule, quality standards, and information security policies.
- - Meet individual and team performance benchmarks defined by the process.
- - Participate in training, calibrations, and continuous improvement initiatives.\ ...
Posted
12 days ago
Mandarin Customer Service (ASAP Intake) With Attractive Salary
MYR4,100 - MYR5,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to workflows, system procedures, and SLA requirements
- Manage customer enquiries and service requests via email, live chat and minimal calls
- Assist with orders, cancellations, refunds, and enquiries ...
Posted
a day ago
Customer Service Executive
MYR2,500 - MYR3,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers always
- Monday to Friday: 9AM – 8:00PM
- Saturday, Sunday & Public Holiday: 9:00AM – 4:00PM ...
Posted
2 days ago
Chat Available
Customer Service (Mandarin )
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answers phone calls, emails and Chat from Customers on Social Media.
- Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
- Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Posted
2 days ago
Undisclosed
Kuala Lumpur International Airport, Selangor
- Performance Tracking: Monitor and evaluate BPO performance against established KPIs, providing actionable insights to leadership to drive operational improvements.
- Budget & Accrual Management: Prepare monthly accruals and annual budget submissions, tracking PR/PO/GRN status to ensure financial accuracy.
- Revenue & Cost Recovery: Manage chargebacks and RDN recoveries from BPO partners and coordinate cross-departmental chargebacks for internal business units (Sales, Enrich, RMD, Amal). ...
Be an early applicant!
Posted
a month ago
MYR3,800 - MYR4,400 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate information on services, processes, and platform usage
- Escalate complex or unresolved issues to the relevant internal teams
- Maintain proper documentation of customer interactions in CRM systems ...
Be an early applicant!
Posted
2 months ago
MYR3,800 - MYR4,200 Per Month
George Town, Pulau Pinang
- Recommend suitable products based on customer needs using a consultative sales approach
- Upsell and cross-sell relevant products, accessories, and service plans
- Assist customers with order placement, payment processing, and post-purchase support ...
Be an early applicant!
Posted
2 months ago
Chat Available
MYR4,500 - MYR5,200 Per Month
George Town, Pulau Pinang
- Ensure high-quality customer experience while meeting service standards
- Record and update customer interactions in the CRM or ticketing system
- Escalate complex or unresolved cases to the appropriate departments ...
Be an early applicant!
Posted
2 months ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- • Respond to player queries with clear, concise, and helpful communication through our ticketing system.
- • Identify complex issues that require escalation and work closely with technical and development teams to ensure timely resolutions.
- • Update and maintain internal knowledge base articles, FAQs, and guides based on recurring player issues or new game updates. ...
Posted
13 days ago
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- • Respond to player queries with clear, concise, and helpful communication through our ticketing system.
- • Identify complex issues that require escalation and work closely with technical and development teams to ensure timely resolutions.
- • Update and maintain internal knowledge base articles, FAQs, and guides based on recurring player issues or new game updates. ...
Posted
13 days ago
Chat Available
MYR1,800 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Schedule appointments or product demonstrations for sales representatives to pursue qualified leads.
- Maintain accurate and detailed records of all telemarketing activities in the CRM system.
- Follow up with potential customers who have expressed interest in our offerings. ...
Posted
14 days ago
Chat Available
MYR5,000 - MYR5,500 Per Month
George Town, Pulau Pinang
- Handle escalations and ensure timely issue resolution.
- Perform root cause analysis (RCA) and implement improvement plans.
- Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...
Be an early applicant!
Posted
16 days ago