500+ BPO Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 533 jobs results for "bpo"

Never miss any updates for Bpo jobs

premium banner
MYR3,000 - MYR4,000 Per Month
Near Train Station
  • 协调及执行线上与线下的宣传活动及推广项目
  • 支持品牌发展及客户互动推广活动,包括参与贸易展览会
  • 管理社交媒体平台及数码营销渠道 ...
Marketing Strategy Digital Marketing
+8

Be an early applicant!

Posted
2 days ago
Chat Available
Up to MYR10 Per Hour
Fresh Graduates
Near Train Station
  • Performance Excellence:Consistently meet or exceed campaign-specific Key Performance Indicators (KPIs), includingAverage Handling Time (AHT), Answer Rate, and Quality Assurance (QA) scores.
  • Data Integrity: Strictly adhere to data security protocols to ensure the confidentiality of customer databases and sensitive project information
  • Omnichannel Support:Manage inbound and outbound customer interactions viavoice calls, emails, and live chat systems. ...
Posted
3 days ago
premium banner
Chat Available
MYR3,500 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and escalate issues appropriately.
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails.
  • Research information and troubleshoot problems using available resources. ...
Posted
2 days ago
MYR2,400 - MYR2,500 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
  • Escalate cases to L2/L3 with complete and accurate documentation
  • Ensure proper ticket logging and categorization ...
Customer Service BPO
+4

Be an early applicant!

Posted
18 days ago
premium banner
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • • Respond to player queries with clear, concise, and helpful communication through our ticketing system.
  • • Identify complex issues that require escalation and work closely with technical and development teams to ensure timely resolutions.
  • • Update and maintain internal knowledge base articles, FAQs, and guides based on recurring player issues or new game updates. ...
Customer Service Gaming Industry Knowledge
+6
Posted
3 days ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
Mandarin Chinese Customer Service
+5
Posted
a month ago
premium banner
Chat Available
MYR500 - MYR600 Per Day

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Support with basic coordination and communication when required
  • Part-time / One-time assignment
  • Based on travel schedule (dates to be confirmed) ...
Thai Language Proficiency Interpretation
+6

Be an early applicant!

Posted
21 days ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates

George Town, Pulau Pinang

Mandarin Chinese Customer Service
+5

Be an early applicant!

Posted
a month ago
premium banner
MYR2,500 - MYR3,000 monthly

KL City, WP Kuala Lumpur

Near Train Station
  • Work hours: 9:00 AM to 6:00 PM (Monday-Friday)
  • Work location: Menara Ken, TTDI
  • Commission based on monthly sales targets ...
Cold Calling Sales
+2
Posted
3 days ago
Chat Available
MYR18 - MYR25 hourly
+Additional Compensation
  • Perform light housekeeping duties such as sweeping, mopping, wiping, and tidying
  • Assist with laundry, folding clothes, and basic home organization
  • Help prepare simple meals or drinks when needed ...
Housekeeping Cleaning
+3
Posted
2 months ago
premium banner
MYR2,700 - MYR2,900 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintain and update lead information in CRM systems
  • Research and identify potential leads
  • Call customer and promote New eVolve / Mobile / Telephony product and convert to potential leads to sales agent to follow up ...
Sales English Language
+1

Be an early applicant!

Posted
a day ago
premium banner
MYR2,500 - MYR3,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Upsell and cross-sell relevant financial solutions when appropriate
  • Build and maintain strong customer relationships through professional communication
  • Handle customer objections and provide effective solutions ...
English Language Telesales
+3
Posted
a day ago
premium banner
MYR3,000 - MYR3,500 Per Month
Near Train Station
  • • Retrieve customer agreement on cost coverage, if no contract exists.
  • • Identify and escalate situations requiring urgent attention.
  • • Inform Line Manager or dedicated IRM team in case of customer escalations. ...
Troubleshooting IT Helpdesk
+1
Posted
a day ago
premium banner
MYR2,200 - MYR3,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To explain product/services to customers in details and convert potential leads to sales.
  • Answer inquiries from customers related to sales presentation.
  • To meet sales target consistently based on the project assigned. ...
Posted
a day ago
premium banner
MYR4,500 - MYR6,000 Per Month
Near Train Station
  • Act as escalation point for complex payroll issues and client's queries.
  • Ensure compliance with up to date statutory regulations and support audits.
  • Maintain data accuracy in payroll/HRIS systems. ...
Posted
21 hours ago
premium banner
MYR3,000 - MYR4,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Working hours:
  • 9:00am - 6:00pm
  • Monday - Friday ...
Quality Assurance Customer Service
+1
Posted
2 days ago
MYR3,000 - MYR3,100 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Validate that cases are: Resolved at L1 where applicable, Escalated to L2/L3 accurately and timely
  • Manage L1 escalations (within BPO scope only) before routing to internal teams
  • Conduct daily briefings, coaching, and performance reviews ...
Leadership Customer Service
+1

Be an early applicant!

Posted
18 days ago
MYR3,200 - MYR5,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • - Adhere to schedule, quality standards, and information security policies.
  • - Meet individual and team performance benchmarks defined by the process.
  • - Participate in training, calibrations, and continuous improvement initiatives.\ ...
Customer Service Communication Skills
+9
Posted
12 days ago
premium banner
MYR4,100 - MYR5,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adhere to workflows, system procedures, and SLA requirements
  • Manage customer enquiries and service requests via email, live chat and minimal calls
  • Assist with orders, cancellations, refunds, and enquiries ...
Customer Service Problem Solving
+1
Posted
a day ago
premium banner
MYR2,500 - MYR3,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Maintaining a positive, empathetic, and professional attitude toward customers always
  • Monday to Friday: 9AM – 8:00PM
  • Saturday, Sunday & Public Holiday: 9:00AM – 4:00PM ...
Posted
2 days ago
premium banner
Chat Available
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answers phone calls, emails and Chat from Customers on Social Media.
  • Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
  • Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Customer Service Mandarin Chinese
+4
Posted
2 days ago
Undisclosed

Kuala Lumpur International Airport, Selangor

  • Performance Tracking: Monitor and evaluate BPO performance against established KPIs, providing actionable insights to leadership to drive operational improvements.
  • Budget & Accrual Management: Prepare monthly accruals and annual budget submissions, tracking PR/PO/GRN status to ensure financial accuracy.
  • Revenue & Cost Recovery: Manage chargebacks and RDN recoveries from BPO partners and coordinate cross-departmental chargebacks for internal business units (Sales, Enrich, RMD, Amal). ...

Be an early applicant!

Posted
a month ago
MYR3,800 - MYR4,400 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide accurate information on services, processes, and platform usage
  • Escalate complex or unresolved issues to the relevant internal teams
  • Maintain proper documentation of customer interactions in CRM systems ...
Customer Service Communication Skills
+4

Be an early applicant!

Posted
2 months ago
MYR3,800 - MYR4,200 Per Month

George Town, Pulau Pinang

  • Recommend suitable products based on customer needs using a consultative sales approach
  • Upsell and cross-sell relevant products, accessories, and service plans
  • Assist customers with order placement, payment processing, and post-purchase support ...
Customer Service Sales
+6

Be an early applicant!

Posted
2 months ago
Chat Available
MYR4,500 - MYR5,200 Per Month

George Town, Pulau Pinang

  • Ensure high-quality customer experience while meeting service standards
  • Record and update customer interactions in the CRM or ticketing system
  • Escalate complex or unresolved cases to the appropriate departments ...
Cantonese Communication
+1

Be an early applicant!

Posted
2 months ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • • Respond to player queries with clear, concise, and helpful communication through our ticketing system.
  • • Identify complex issues that require escalation and work closely with technical and development teams to ensure timely resolutions.
  • • Update and maintain internal knowledge base articles, FAQs, and guides based on recurring player issues or new game updates. ...
Customer Service Gaming Industry Knowledge
+6
Posted
13 days ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • • Respond to player queries with clear, concise, and helpful communication through our ticketing system.
  • • Identify complex issues that require escalation and work closely with technical and development teams to ensure timely resolutions.
  • • Update and maintain internal knowledge base articles, FAQs, and guides based on recurring player issues or new game updates. ...
Customer Service Gaming Industry Knowledge
+6
Posted
13 days ago
premium banner
Chat Available
MYR1,800 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Schedule appointments or product demonstrations for sales representatives to pursue qualified leads.
  • Maintain accurate and detailed records of all telemarketing activities in the CRM system.
  • Follow up with potential customers who have expressed interest in our offerings. ...
Telemarketing Customer Service
+5
Posted
14 days ago
Chat Available
MYR5,000 - MYR5,500 Per Month

George Town, Pulau Pinang

  • Handle escalations and ensure timely issue resolution.
  • Perform root cause analysis (RCA) and implement improvement plans.
  • Collaborate with QA, Trainers, and stakeholders to improve operational efficiency. ...
Human Resources Management Team Leadership
+8

Be an early applicant!

Posted
16 days ago