Coordinates with suppliers on open or outstanding purchase orders, delivery schedules, and performance improvement initiatives.
Tracks and follows up on unfulfilled customer backorders to ensure timely fulfillment.
Liaises with vendors on part inquiries, purchase forecasts, pricing, shipping arrangements, and claims management for both customers and suppliers.
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Maintain proper accounting records and coordinate with external auditors, tax agents, and company secretary.
Handle inventory valuation accounting, product costing, and system ledger reconciliations within the Warehouse/Inventory Module to ensure correct asset valuation (No physical warehouse management required).
Provide analytical financial support to reconcile data between production output and material costs to prevent financial leakage.
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Execute retail marketing initiatives, including on-ground activations, branch campaigns, events, partnerships, and seasonal promotions to drive customer traffic and sales opportunities.
Work closely with the Sales team to develop sales enablement materials, product communications, and campaign toolkits to ensure effective product positioning and execution.
Support the commercialization of ancillary products by developing bundled offerings and customer-centric propositions throughout the vehicle ownership journey.
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Strong problem-solving in production and manufacturing challenges
Ability to interpret engineering drawings and specifications accurately
Leadership and team management experience
Good communication skills for client interaction
Forging processes and metallurgy (carbon steel
stainless steel
alloy steels
nickel alloys)
Heat treatment processes and controls
Machining and fabrication processes
Industry standards: ASME
ASTM
API
ISO
NDT methods: UT
RT
MT
PT
Material traceability and certification requirements
Strong problem-solving in production and manufacturing challenges
Ability to interpret engineering drawings and specifications accurately
Leadership and team management experience
Good communication skills for client interaction
Forging processes and metallurgy (carbon steel
stainless steel
alloy steels
nickel alloys)
Heat treatment processes and controls
Machining and fabrication processes
Industry standards: ASME
ASTM
API
ISO
NDT methods: UT
RT
MT
PT
Material traceability and certification requirements
Strong problem-solving in production and manufacturing challenges
Ability to interpret engineering drawings and specifications accurately
Leadership and team management experience
Good communication skills for client interaction
Forging processes and metallurgy (carbon steel
stainless steel
alloy steels
nickel alloys)
Heat treatment processes and controls
Machining and fabrication processes
Industry standards: ASME
ASTM
API
ISO
NDT methods: UT
RT
MT
PT
Material traceability and certification requirements
Cultivate relationships with key regional and local media. Lead media engagement efforts including press outreach, interview coordination, press material development, and preparation of CARSOME’s spokespeople. Serve as a strategic partner in media strategy, coverage monitoring, and message alignment.
Develop and manage communications response plans for potential issues and crises. Draft holding statements, FAQs, and internal guidance while coordinating closely with local teams to ensure timely dissemination and handling of any crisis situation.
Lead and manage the regional communications team, providing guidance, direction, and development opportunities. Foster strong relationships with internal stakeholders and subsidiary teams to ensure alignment on messaging, timelines, and business priorities.
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Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.
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Issue statutory notices to ensure that customers are staying on track with their repayment plans.
Responsible for managing the process of recovering assets that have been financed through repossession management. Ensure that the customer's payments are made on time and in full, and to take appropriate action in the event that payments are missed or defaulted on including issuance of legal action.
Liaise with internal stakeholders, solicitors, repossession agents, auction houses, and debt collections agency to ensure that the recovery process is carried out effectively and efficiently.
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Data & Insights● Track engagement metrics such as participation rates, feedback scores, and campaign effectiveness.● Assist in preparing reports and presentations to provide insights on employee engagement trends.● Support continuous improvement by identifying opportunities to enhance communication and engagement efforts.
Training & Awareness● Support initiatives that promote company values, culture, and employee well-being.● Assist in preparing materials for workshops or awareness campaigns related to engagement and communication.
Ensure daily business conduct within business SOP and Code of Conducts
Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
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