Quality issue analysis: Coordinate the team, use tools such as 5Why, fishbone diagram, and 8D report to conduct root cause analysis on customer complaints or internal non-conforming products, formulate corrective and preventive measures, track and verify the closed-loop effect, and write reports.
To ensure non-conforming report is prepared and informed superior upon any defective part detected during Incoming, In-Process and Outgoing inspection process.
Collaborate with PM team on project quality documentation, ITP, schedule deliverables versus inspection planning, specification details, on quality related items.
Conduct thorough root cause analysis for quality deviations and implement effective corrective and preventive actions (CAPA) to drive continuous process improvement.