Manage the Accounts Receivable function including issuing invoices, monitoring outstanding balances, following up on collections, and ensuring timely receipt of payments from customers.
Accounts Payable Management
Review and verify supplier invoices, process payments, monitor outstanding payables, and ensure timely payment to suppliers and subcontractors.
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Support the HR team in organizing company events, meetings, and training sessions, including scheduling, logistics management, and participant coordination.
Act as a point of contact for employee inquiries regarding HR policies, procedures, and benefits, providing timely and accurate information or directing them to the appropriate resources.
Maintain and update HR databases and employee files, ensuring all information is accurate, up-to-date, and compliant with data privacy regulations.
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Ideally, candidates should have some working experience in project works, but fresh graduates in electrical engineering are encouraged to apply, with training provided.
Candidates should be mobile and able to work independently.
Candidates with part-qualified Project Management Certificate should apply.
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Support and contribute to the governance and standardization of website and digital application to ensure improvement of overall website performance, quality and customer journey.
Coordinate with respective stakeholders/DH on critical issues and tickets.
Support and coordinate with Market Lead and greater team to ensure market operations and plan are implemented correctly
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Review aging accounts, disputed balances, and high-risk customers, implementing appropriate recovery actions and escalating critical issues as required.
Monitor collection performance metrics, including Collection Rate, DSO, and aging reports, and ensure accurate and timely reporting.
Maintain and review Management Aging Tracking Reports (MGTR) and provide collection insights, risk assessments, and corrective action recommendations to management.
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· Coordinate contractor rectification of M&E related works during the Defect Liability Period (DLP).
Design, Planning & Technical Management
· Provide technical input across the project life-cycle, including planning and design stages, with familiarity in M&E requirements, BOMBA compliance, and relevant authority regulations.
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Cross-stream alignment, closely collaborating with other development teams on CRM improvements (Salesforce CRM, Business Intelligence and Analytics, Web Operations) as well as stakeholders from Sales and Marketing, Customer Services, MB Mobility, Vans
Design and setup overall Quality Assurance (QA workflow and framework, Test Cases, Test Scripts & documentation). Continuous enhancement of QA governance of agency, workflow and processes to ensure compliance and quality, including accurate and up-to-date documentation
Set and monitor KPIs, and consult market stakeholders proactively to deliver effective CRM communications & performance
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At Mercedes-Benz, you'll find more than a role; you'll discover a calling where your work reverberates with excellence and propels the industry forward. If you're ready to drive into a world of opportunity, Mercedes-Benz Services Malaysia is your destination.
Here's the role at a glance that might be beneficial for you to know:
Leads external collections and remarketing with a strong focus on legal oversight, including evaluating cases for litigation or repossession based on risk, cost, and recovery potential.
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