Manage service requests and troubleshoot issues, working with diverse user groups and their business leads delivering quality support via ticket system.
Manage service requests and troubleshoot issues, working with diverse user groups and their business leads delivering quality support via ticket system.
This on-call rotation includes DBA’s from USA and Spain to help provide 24 by 7 coverage, and to ensure thatat least 1 DBA is always on-site/on-line from each shift.
·The candidate is expected to combine deep technical credibility with visionary leadership and ability to partner with application, AI, analytics, and operations teams.