Performance Analysis: Consistently analyze and track buying and selling performance metrics, proactively identifying trends and implementing corrective actions to meet and exceed targets.
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Manage invoice processing and reconciliation by ensuring accurate billing, complete documentation, proper filing, and timely resolution of discrepancies.
Performance Analysis: Consistently analyze and track buying and selling performance metrics, proactively identifying trends and implementing corrective actions to meet and exceed targets.