Safety Compliance: Ensure all setups meet safety standards and regulations. Conduct safety checks on structures and electrical systems before event commencement. (Supervisor will provide guidance directly)
Event Planning and Execution: Collaborate with teammates and supervisors to understand clients’ requirements. MUST take noted on detailed timelines, clients’ requirements and provide to the company. (Guidance will be provided)
Team Work: Coordinate with teammates and monitor their progress, provide assistance when required....
Serve as an execution focal point coordinating workstream activities across Process & Technology, L1/L1.5 Support, Back Office, Quality & Regulatory, Finance, and Solutions & Infrastructure.
Coordinate with Affiliate Transition Leads to monitor local readiness, site cutover tasks, shadowing/reverse-shadowing activities, and hypercare execution.
Drive alignment between technical infrastructure rollouts (e.g., CCaaS Genesys, REXIS CRM, AI tools) and operational wave deployment schedules....
Empowers project team members to be more proactive and independent, supporting performance improvement and skills development while retaining highly skilled employees and ensuring outstanding people experience.
Accountable for conforming to agreed upon standards of quality, cyber security and data privacy.
Manages Oversees all the project communications and improvement actions....